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Arif Hussain

Arif Hussain

Followers of Arif Hussain355 followers
location of Arif HussainÖrebro, Örebro County, Sweden

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  • Timeline

  • About me

    Multi Unit Manager at Subcom Sweden Ab

  • Education

    • Al Amin Academy School and College

      -
      HSC science 5.00

    • Al Amin Academy School and College

      -
      SSC science 5.00

    • CITC

      -
      Graphic Design Graphic Design

    • Shikhbo Sobai

      -
      Motion Graphic Design Motion Graphic Design

    • Creative IT Computer

      2022 - 2022
      Graphics Designer Graphic Design A+

    • Linköping University

      2018 - 2020
      Master's degree Electrical and Electronics Engineering

    • Independent University, Bangladesh

      -
      Bachelor of Science (BSc) EEE

      Activities and Societies: member of iub theatre club, Duke of Edinburgh award (bronze and silver award) member of IEEE IUB student branch

  • Experience

    • Grameenphone Ltd

      Nov 2015 - Dec 2017

      Provide one stop quality Customer Service throughDigital Channels: E-mail Web- chat, online shop andSocial Network (Facebook) to ensure positive customerexperience. -Provide instant solution and feedback, proactively aware/inform customers regarding GP’s product/service-Capture customer insights and escalate dependent issues/complaints/suggestions to concerned end.-Follow up critical issues and communicate with concerned stakeholders for solution and feedback.

      • Senior Trainee

        May 2016 - Dec 2017

      • Junior Trainee

        Nov 2015 - May 2016

    • Standard Chartered Bank

      Dec 2017 - Jul 2018
      Executive

      -Provide instant solution and feedback, proactively aware/inform customers regarding SCB'sproduct/service.-Maintain targeted based sales KPI-Serve customers with helping attitude and thus play a significant role in customer satisfaction, retention and acquisition to enhance SCB’s brand image.

    • Foodora and Wolt

      Nov 2019 - Nov 2021
      Delivery Supervisor

      1.Provided one stop service to give customer satisfaction.2. Maintained KPI and learned a lot about time management skill.

    • Bastard Burgers

      Aug 2021 - Jun 2024

      Helping restaurant manager to run the restaurant well and serve the best quality of food to the guests.As an assistant manager, I have worked with budget and scheduling, inventory, COGS, ordering and training new staff. Helping restaurant manager and assistance restaurant manager to run the restaurant well and serve the best quality of food to the guests.

      • Assistant Manager

        Feb 2024 - Jun 2024

      • Shift Lead

        Aug 2021 - Jan 2024

    • Subcom Sweden AB

      Jul 2024 - now

      Responsible for the restaurant in Västhaga. The role includes primary responsibility for the operation, financial results and staff at the restaurant. Focus on recruiting and developing employees and supervisors and making them grow through delegation of tasks and guidance. Budget, schedule and forecasting as well as full personnel responsibility.

      • Multi Unit Manager

        Jan 2025 - now

      • Manager

        Jul 2024 - Jan 2025

  • Licenses & Certifications

    • German language

      Duolingo

  • Honors & Awards

    • Awarded to Arif Hussain
      Duke of Edinburgh Award Duke Jan 2016

  • Volunteer Experience

    • Volunteer

      Issued by Jagoo on Apr 2013
      JagooAssociated with Arif Hussain