
Haroon Chara
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About me
Sales Operations Manager | Sales & Operations Administration
Education

Iqra Jannat ul Atfal
2007 - 2009Hafiz ul Quran Islamic Studies A+I'm grateful to have achieved the prestigious title of 'Hafiz ul Quran,' a significant accomplishment in both this world and the hereafter. I completed this achievement on February 14, 2009, thanks to the dedicated guidance of my teachers and the blessings of my parents. Additionally, I proudly secured a perfect score (100/100) in 'Wafaq ul Madaris,' demonstrating my commitment to academic excellence.

Karachi University
2018 - 2021BS Commerce Business/Commerce, General CGPA 3.13Activities and Societies: Extracurricular Activities: Karachi Business Management Conference (2019): Director of Finance • Led a team of 5 professionals, ensuring accurate financial collections and monitoring expenditure to maintain transparency. Student Elections (2018): Organizer • Oversaw voting procedures, ensuring fairness in ballot counting and announcing results. Education:Bachelor's Degree with a CGPA of 3.13Relevant Coursework: Financial Accounting, Cost Accounting, Business Economics, Business Studies Fundamentals, and more.

NCR-CET COLLEGE
2015 - 2017Intermediate Business/Commerce, General A
Experience

SUI SOUTHERN GAS COMPANY
Jul 2019 - Aug 2019InternResponsibilities:• Served as an intern in the Regulatory Affairs department at Sui Southern Gas Company.• Managed complaints received from OGRA, documenting them and assisting in action plan development.• Submitted documented complaints and action plans to OGRA for analysis and resolution.• Conducted research and analysis to support regulatory compliance efforts.• Contributed to a dynamic regulatory environment while gaining practical experience in the energy sector. Show less

Foodpanda
Sept 2021 - Feb 2022Project TraineeResponsibilities:• Uploaded DLPs/DLDs for vendors in Islamabad and Lahore.• Conducted quality assessments on vendor accounts in Sindh, including Karachi, Hyderabad, and Quetta.• Executed strategies to convert vendors into "magic vendors."• Ensured timely submission of DLPs/DLDs for Islamabad and Lahore vendors.• Performed rigorous quality checks on vendor accounts in Sindh, covering Karachi, Hyderabad, and Quetta.• Executed plans for elevating vendors to the "magic vendor" status.• Collaborated with vendors to improve their performance and compliance. Show less

Lalani & Associates
May 2022 - nowResponsibilities:• Achieve and exceed sales targets by effectively converting potential clients and managing the sales pipeline, resulting in a substantial revenue increase.• Execute successful sales strategies, including market research and target market identification, to stay ahead of industry trends.• Collaborate closely with the marketing team to enhance lead quality and streamline lead generation.• Cultivate and maintain strong client relationships to drive business growth and ensure customer satisfaction.• Handle customer complaints and objections professionally, negotiating and closing deals while maintaining a positive demeanor.• Maintain oversight of sales forecasts and reporting, continually identifying areas for improvement and aligning performance with sales targets. Show less Responsibilities:• Achieve and exceed sales targets by effectively converting potential clients and managing the sales pipeline, resulting in a substantial revenue increase.• Execute successful sales strategies, including market research and target market identification, to stay ahead of industry trends.• Collaborate closely with the marketing team to enhance lead quality and streamline lead generation.• Cultivate and maintain strong client relationships to drive business growth and ensure customer satisfaction.• Manage client profiles on the official IRCC portal for Canadian Immigration applicants, providing accurate and timely information.• Handle customer complaints and objections professionally, negotiating and closing deals while maintaining a positive demeanor.• Maintain oversight of sales forecasts and reporting, continually identifying areas for improvement and aligning performance with sales targets. Show less Responsibilities:• Engaged with clients to deliver precise and timely information regarding Canadian immigration procedures and prerequisites.• Oversaw the management of client documentation and profiles on official platforms to uphold adherence to regulatory standards and protocols.• Provided comprehensive support to clients through diverse communication channels to meet their requirements and address inquiries effectively.• Worked in conjunction with colleagues from various departments to facilitate face-to-face client meetings, thereby delivering a tailored and personalized experience while nurturing robust client relationships. Show less
Sales Operations Manager
Jan 2024 - nowSales & Operations Executive
Aug 2022 - Dec 2023Operations Trainee
May 2022 - Jul 2022
Licenses & Certifications
- View certificate

Excel Skills for Business: Intermediate I
CourseraJul 2022 - View certificate

Excel Skills For Business : Essentials
CourseraMay 2022 - View certificate

Build a Full Website using WordPress
CourseraJul 2020 - View certificate

Connecting with Sales Prospects
CourseraJun 2023 - View certificate

Speak English Professionally: In Person, Online & On the Phone
CourseraApr 2022
Honors & Awards
- Awarded to Haroon CharaSECOND POSITION Darson Securities (PVT.) limited Dec 2019 Got 2nd position in virtual trading competition, Darson Securities (PVT.) limited.
- Awarded to Haroon CharaTOKEN OF APPRECIATION - Nov 2019 Got token of appreciation on becoming Head of Finance in business conference.
- Awarded to Haroon CharaTOKEN OF APPRECIATION Memon Federation Aug 2010 Got token of appreciation on completing Hifz ul Quran.
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