
Chuck Young
Data Processing Manager Tolleson DC

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Skills
Cross functional team leadershipEnterprise architectureBusiness processProcess improvementLeadershipIt strategyManagementRetailStrategyTeam leadershipIt managementSix sigmaCloud computingData centerIt operationsTeam buildingBusiness analysisBusiness process improvementEnterprise softwareVendor managementSolution architectureIntegrationSdlcVirtualizationStrategic planningProgram managementItilBusiness intelligenceRetail technologyService deskDisaster recoveryJclSystem deploymentVdiIt infrastructure operationsSpanish speakingRequirements analysisSharepointAgile methodologiesContinuous improvementHp openviewCustomer satisfactionProject portfolio managementByodDistributon operationsIncome statementChange managementTroubleshootingBusiness transformationIt service managementAbout me
Connected technology professional with 26+ years diverse experience working for fortune 1 - 50 retail companies providing leadership on retail infrastructures, enterprise data centers, technical call centers and business transformation activities. My strengths are: Working with and through others to exceed goals. A natural curiosity and a passion for getting to the root cause of problems. Developing others, creating dynamic and enjoyable work environments. Cultivating the creative spirit of others and sparking passion for the task at hand. Specialties: * Leadership of cross functional technology teams * Lean Six Sigma * Business-IT Alignment * Retail Technology lifecycle * Multi-Site Operations * Process Improvement * Startup/Turnaround/M&A Having some fun while the work gets done!
Education

Orange Coast College
1983 - 1985Associate of Arts - AA Business Administration and Management, General
Cal State Fullerton, College of Business and Economics
1985 - 1987Bachelor of Business Administration - BBA BusinessAA Degree Orange Cost College
Experience

Albertsons
Feb 1988 - Jan 1995Data Processing Manager Tolleson DCResponsible for all technology, order processing and IT operations at facility

Albertsons
Sept 1995 - Apr 2005• Managed Tier 1 technical service support for all enterprise retail and non-retail technology; successfully met all retail and enterprise technical hardware maintenance contract requirements.• Executed consolidation of three service desks into single support center; developed technical team and created a more customer-centric organization that delivered better service at 20% less run rate. • Orchestrated field teams consolidating warehouse management systems from six distribution centers to support business merger; optimized field service and IT workforces to achieve cost-savings targets for new company.• Drove continual improvements to ensure computer systems availability for all corporate distribution operations
Director IT Customer Services
Jan 2003 - Apr 2005Director, Remote Datacenter Operations
Sept 1995 - Jan 2003

SUPERVALU
Apr 2005 - Aug 2012• Captured $3M cost savings through shrink reduction initiatives, deploying Lean methodologies and leading cross-functional teams to reduce backstage operational costs with more streamlined process.• Managed and mentored six Black Belts and one Master Black Belt to deliver over $11M in cost benefits.• Accomplished key initiative to reduce inventory 20% across enterprise through Lean/Six Sigma methodologies.• Engaged retail, distribution, and IT teams on project that decreased financial reporting time from 15 to 10 days. Show less
Director, IT Retail Engineering & Enterprise Architecture Solution Design
Nov 2009 - Aug 2012Certified Master Black Belt; Deployment Leader; Six Sigma Quality
Apr 2005 - Nov 2009

Walmart
Feb 2013 - Jun 2015Senior Manager Solutions Engineering
Floor & Decor
May 2015 - Nov 2019Director Of Information Technology
Based on contract
Mar 2020 - nowSenior Information Technology Consultant
Licenses & Certifications
.webp)
FAA issued Part 107 Remote Pilot Airman’s Commercial Pilot Certificate
FAA Safety Team (FAASTeam)Feb 2020
Private Aircraft Pilot
Federal Aviation AdministrationMay 1978
Certified Six Sigma Master Black Belt
SSA & CompanyJul 2012
Languages
- spSpanish
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