Deep Enrich
Alexandru Colibaba
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Bucharest, Bucharest, Romania
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About me
Operations Manager at Ascensos
Education
University of Finance and Economics Bucharest
2019 - 2022Bachelor's degree Marketing UndergraduateActivities and Societies: Marketing
Experience
ISS A/S
Apr 2016 - Sept 2019Permanent Way Supervisor (PWS)
Aug 2018 - Sept 2019London Underground Advertising - General Operative
Apr 2016 - Jul 2018
Ascensos
Nov 2019 - nowSpecialized in customer support outsourcing, adept at optimizing processes, enhancing service delivery, and driving operational excellence. Skilled in team leadership, client relations, and performance improvement strategies. Committed to fostering a collaborative environment to exceed client expectations and achieve business objectives. Passionate about driving efficiency, quality, and customer satisfaction in dynamic outsourcing environments.
Operations Manager
Jan 2024 - nowOperations Coordinator
May 2023 - Dec 2023Team Manager
Jun 2021 - May 2023Team Captain
Jan 2021 - May 2021Customer Service Representative
Aug 2020 - Dec 2020Customer Service Representative
Nov 2019 - Jul 2020
Licenses & Certifications
- View certificate
Storytelling Is a Superpower
The Leadership CatalystAug 2024
- View certificate
The Fundamentals of Digital Marketing
GoogleJan 2021 - View certificate
CCCX • Certified Customer Centricity Expert • 3-year
Customer InstituteJun 2025
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