Samrat Singh

Experience

• 

  Avanti Learning Centres

  Jun 2016 - Sept 2018

  Project Lead
• 

  BYJU'S

  Oct 2018 - May 2024

  *Orchestrated the development of a B2C SaaS platform by leading cross-functional teams*Directed upselling campaigns for a diverse user base*Pioneered the launch of multiple acquisition channels*Conducted comprehensive cohort analysis to optimize features adoption*Streamlined project timelines through workflow enhancement*Defined and prioritized product backlog items based on customer needs, market trends, and business goals.*Facilitated effective communication between stakeholders, development teams, and other key stakeholders to ensure alignment on product vision and roadmap.*Implemented iterative feedback loops to continuously improve product features and user experience.*Demonstrated ability to drive product strategy, from conception to launch, resulting in increased market share and customer satisfaction.*Elicit & Translate Business requirement to User Stories\BRD\FRD\SRS *Performed quality assurance (functional testing) and user acceptance testing facilitating on-time, on- budget and acclaimed “go-live” of the application. Show less *Implemented A/B experiments to gauge product-market fit*Crafted and executed a strategic product roadmap*Expanded the free trial classes channel to drive user conversion*Identified and resolved process inefficiencies in issue resolution*Utilized data analysis to optimize student support processes*Conduct AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy.*Conduct Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \ Context Diagram (Data Flow Modelling) \ BPMN (process modelling)\Flow charts*Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions*Prioritize Requirements using MOSCOW and Business Value methods*Deliver Requirement documents like BRD\FRD\SRS\Use Case\Process Flow\Change Requests\SRS\ *Traceability Matrix\Mind Maps*Communicate clients business requirements by constructing easy to understand data and process models*Involved in creating wire-frames and mock ups for the system *Verification\Validation of requirements to ensure they deliver business value by conducting various Show less

  • Product Owner

    Jan 2022 - May 2024

  • Business Analyst

    Oct 2018 - Dec 2021
• 

  Amadeus

  May 2024 - now

  Business Analyst