Daniel Walser

Experience

• 

  ETH Zurich

  Jul 1995 - Dec 1999

  Scientific Staff Member, Ph.D. student

  Research and PhD thesis in the field of single molecule spectroscopy- Publications in renowned scientific journals, presentations at international conferences - Expertise in lasers, spectroscopy, nano technology, low temperature physics- Coaching of students

• 

  Hewlett-Packard

  Jan 2000 - Apr 2006

  Project Manager, Solution Architect

  Project Management and IT consulting engagements leading to high client satisfaction in various industries: e-commerce, airline, travel, telecom.- Delivered on time an ambitious project for a new telecom network operations solution with 10 Mio CHF budget within 2 years- Enabled acquisition of new project/client mandates through bid-management and sales support (RFP/RFQ)

• 

  UBS

  May 2006 - Dec 2015

  Overall operational responsibility including regulatory relations for two UBS subsidiary companies in the life insurance business (Switzerland, Liechtenstein). Lead of Underwriting, Client Service/Operations, IT, Compliance und Claims departments (25 employees). - Reduced IT cost by 50% setting up a new partnership on software-as-a-service basis - Implemented a program to resolve tax compliance exposures in the cross-border business- Managed strategic re-positioning and operational re-structuring of USB life insurance, incl. run-off and transaction of a regulated entity Show less

  • CEO UBS Life AG

    Jul 2010 - Dec 2015

  • Head IT Life Insurance

    May 2006 - Nov 2010
• 

  Swiss Re

  Feb 2016 - Sept 2018

  Head Consulting Group Operations / Business Transformation

  Internal business consulting with focus on strategy, operating models, transformation and change management. Advisory and execution of digital transformation. Leadership of 7 consultants. - Delivered operating model and implementation plan for digital life insurance underwriting- Delivered project to improve risk culture, enhance governance and initiate the digitalization of risk controls across all divisions in Group Operations- Guided Internal Audit executives in positioning their function for future data-driven auditing Show less

• 

  Am4change GmbH

  Oct 2018 - Jul 2019

  Management Consultant Digital Transformation

  Strategic planning, digital transformation, project and change management. Enabling clients to position and prepare their organization for the future. Strong expertise in insurance, pension services and financial industries.

• 

  ElipsLife

  Aug 2019 - Jun 2022

  Transformation from a start-up into a mature, sustainable insurance company.Digitalization of customer and broker interactions aiming at increase of customer loyalty. Agile transformation and cultural change. Change program leadership to build a scalable unified platform for Claims & Health management in the US and EMEA.

  • Head Customer Services Switzerland

    Jan 2021 - Jun 2022

  • Head Claims & Health Solutions

    May 2020 - Dec 2020

  • Program Manager Claims & Health

    Aug 2019 - Apr 2020
• 

  Raiffeisen Switzerland

  Jul 2022 - now

  Senior Consultant Corporate Development

  Internal management consultant to board members and executives at Raiffeisen banks: strategy development, business transformation, change management, operational excellence, executive advisory

• 

  Raiffeisen Pensionskasse

  Jun 2023 - now

  Member of the Board of Directors