Sofia Lopes

Experience

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  Edge Portugal

  Jan 2012 - Mar 2012

  Intern

  3 month Internship specializing in tech profile recruitment.

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  SONAE

  Jul 2012 - Aug 2012

  Auditor

  Seasonal part-time role focused on documenting and tracking sales across multiple stores, with responsibilities including compiling data into detailed reports shared at the end of each weekly assignment.

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  Teleperformance Portugal

  Sept 2014 - Jul 2018

  Employee Support Assistant

  As a part of the Employee Support Office at Teleperformance, I provided comprehensive support on payroll, housing, and benefit enrollment inquiries, while managing seamless onboarding and offboarding processes. This role allowed me to directly contribute to enhancing the employee experience during a period of significant organizational growth.📌 Key Achievements:- Proposed and successfully implemented a shared database during the Q4 2017 ramp-up, enabling real-time tracking of daily contract numbers.-Enhanced coordination for contract signings, ensuring efficiency as the company onboarded over 1,000 new employees within a short time frame. Show less

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  Legendary Ordinary People

  Jan 2018 - now

  Designer, Apprentice & Founder

  Legendary Ordinary People is my personal lab, exploring art design, human experiences, and visual communication. Beyond products, I uncover the profound link between creativity and the human spirit. The mission: infuse the world with stimulating art, unleash human expression, and refine thoughtful design. Join me on on this journey to transform the ordinary into the extraordinary, shaping spaces, moments, and connections.

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  Amgen

  May 2019 - Sept 2020

  Associate Human Resources

  At Amgen, I provided end-to-end HR Systems Support to Local HR teams and HRBPs across multiple countries, including Ireland, Portugal, Spain, Greece, France, and the UK. This role honed my ability to engage diverse stakeholders effectively through remote collaboration, ensuring seamless support and strategic alignment.📌 Key Achievements:- Maintained a 99% case resolution rate, consistently meeting the three-business-day SLA target.- Played a pivotal role in implementing the Workday Time Tracking module for Egypt, Singapore, and Spain, ensuring smooth transitions and user adoption.- Led the compensation data consolidation process for the Europe Region during the annual review cycle, driving accuracy and efficiency in reporting and the ASR exercise. Show less

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  A.P. Moller - Maersk

  Oct 2020 - now

  Operations Excellence & Strategic Projects Manager | Frontline People Function | EuropeDriving impactful change for our frontline workers. In my role, I collaborate closely with Regional and Global teams to design and implement strategic initiatives that enhance operational efficiency, foster engagement, and create a people-first culture. Focused on developing playbooks and frameworks for site launches while ensuring execution on the ground. I also thrive on optimizing processes, aligning business and people strategies. My mission is to bridge the gap between strategy and execution, ensuring every decision resonates with the unique needs of frontline teams.📌 Core Focus Areas: - Operational Efficiency: Streamlining processes to drive productivity and simplify workflows. - Strategic Projects: Leading initiatives that empower teams and foster growth across regions. - Site Launches: Creating playbooks and frameworks for launches, combined with hands-on execution. - Cross-Collaboration: Building bridges between business, operations and HR. Show less In my role as an M&A Integrations Manager, I had the privilege of overseeing, facilitating, and coordinating the integration of new business organizations into the Employee Experience Organisation - Service Delivery Model. 📌 Key Contributions:- Designed standardized integration approaches informed by prior M&A integration insights.- Proposed process improvement initiatives grounded in real-world service delivery outcomes.- Championed knowledge sharing among service delivery stakeholders to foster continuous learning.- Developed and managed project plans for M&A integrations to ensure seamless transitions.- Coordinated cross-functional workstreams, emphasizing effective communication and timely delivery.- Authored comprehensive People Integration Playbooks, enabling structured, repeatable integration processes. Show less Joining the organization during the pivotal HR of the Future Project presented an extraordinary opportunity to shape the centralization of HR operations across three global hubs and the implementation of Workday. My contributions spanned multiple project phases, from pilot implementation to full rollout, ensuring data integrity and process alignment.📌 Key Contributions:Wave One - Pilot: - Led reporting activities and performed meticulous data cross-checks to support a seamless migration process, during the interim phase.- Designed and implemented Excel dashboards, frameworks, and process mapping to pinpoint and address areas for improvement.Wave Two - Nordic Cluster-Captured Legal and Fiscal Requirements and resolved Fit Gaps, ensuring they aligned with the Workday business processes.- Played a pivotal role in the testing, implementation, and go-live of the new HR model across the Nordic region. Show less

  • EUR Ops Excellence and Strategic Projects Mgr FLPO

    May 2024 - now

  • EUR M&A HR Integration Manager

    May 2022 - Dec 2024

  • Senior People Advisor

    Oct 2020 - May 2022