Atif Hussain

Experience

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  AKHTANG LLC

  Feb 2016 - Dec 2016

  Security Guard

  Diligent and vigilant House Security Guard with a strong presence, entrusted with safeguarding residential properties. Standing at the forefront with a fully loaded weapon, I maintain a keen watch over the surroundings, ensuring utmost security. Proficient in monitoring the premises, managing door access, and observing incoming and outgoing activities, I am committed to maintaining a secure environment for residents. My unwavering focus on safety and my ability to swiftly respond to potential threats make me an asset in protecting property and residents alike. Show less

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  Private construction contractors

  Jan 2017 - Jan 2018

  Construction Labour

  Responsibilities:Physical Labor: Perform manual tasks like lifting, moving, and transporting materials, tools, and equipment on-site.Site Preparation: Aid in site readiness by clearing debris, digging trenches, and leveling ground as necessary.Material Handling: Load and unload materials from trucks, maintaining proper organization and distribution.Assisting Trades: Assist skilled tradespeople (e.g., carpenters, electricians, plumbers) by supplying tools, materials, and supporting their tasks.Concrete Work: Participate in concrete tasks, including mixing, pouring, and leveling for diverse construction elements.Safety Compliance: Adhere to safety protocols, donning appropriate personal protective equipment (PPE) to prevent incidents and uphold a secure work environment.Tool Maintenance: Ensure tools and equipment are clean and functional, reporting defects as needed.Site Cleanup: Contribute to routine site cleanup, fostering a tidy, hazard-free work area.Construction Tasks: Aid in erecting scaffolding, assembling framework, and creating temporary structures.Follow Instructions: Execute tasks accurately as guided by supervisors and experienced team members.Problem Solving: Collaborate to address on-site challenges, finding effective solutions alongside the team.Adaptability: Flexibly undertake various tasks, adjusting to shifting project needs and requirements.Communication: Maintain clear communication with team members to ensure seamless coordination and task completion. Show less

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  Rikshaw Driver

  Jan 2018 - Aug 2018

  Driver

  A proactive entrepreneur with ownership of a three-wheeled rickshaw, specializing in offering pick and drop services to the public within my hometown. Committed to providing efficient and reliable transportation solutions, I have demonstrated a strong dedication to serving the local community. My expertise in managing operations and ensuring customer satisfaction underscores my ability to deliver exceptional service within my home country's living town area.

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  Imdaad

  Aug 2018 - Jan 2020

  MULTIPLE TASKING

  IMAAD LLC is a facilities management company who provide the full spectrum of facilities management services through their integrated units and subsidiaries https://www.imdaad.ae/A versatile professional with a proven track record at Imdaad, seamlessly transitioning through roles like Office Boy, Office Assistant, and Concierge. Experienced in diverse duties and responsibilities, I've excelled across various designations while working at different client locations as directed by contracts. Committed to consistently delivering my best performance, I am well-prepared to assume the role of Head of Concierge, leveraging my adaptable skills and dedication. Show less

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  ALDAR Properties PJSC

  Sept 2018 - Dec 2018

  Concierge

  Responsibilities:Guest Interaction: Greet and assist guests courteously, addressing inquiries and requests promptly.Personalized Service: Tailor recommendations and services based on individual preferences.Reservations: Facilitate dining, entertainment, and transportation reservations as requested.Local Expertise: Provide insightful suggestions for local attractions and experiences.Issue Resolution: Address concerns effectively, finding solutions to ensure satisfaction.Security Vigilance: Maintain awareness for security concerns, reporting incidents.Coordination: Liaise between guests and departments to ensure seamless service.Package Handling: Receive, store, and deliver packages accurately.Desk Management: Keep concierge desk organized and inviting.Assisting Trades: Support skilled workers by providing tools and assistance.Cultural Sensitivity: Respect diverse backgrounds and preferences.Customer Focus: History of exceptional customer service with a passion for exceeding expectations.Communication: Strong verbal and written skills, active listening, and empathy.Local Knowledge: Familiarity with area attractions, enhancing guest experiences.Problem Solving: Ability to find creative solutions under pressure.Attention to Detail: Meticulous in catering to individual preferences.Time Management: Efficiently handle multiple tasks, prioritizing effectively.Team Player: Collaborate seamlessly within a team environment.Safety Conscious: Knowledge of safety procedures and commitment to security.Adaptability: Flexibility to work varied shifts and adapt to changing needs.Technology: Proficient in reservation systems and basic tools.Professionalism: Display discretion and professionalism.Cultural Awareness: Respectful of diverse backgrounds. Show less

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  RSO

  Jan 2019 - Dec 2019

  Office Administrative Assistant

  Skills: Excellent Written and Verbal Communication: Proficient in communicating clearly and effectively with individuals at all levels.Ability to Work Under Pressure: Thrives in high-pressure situations, meeting deadlines without compromising quality.Hardworking and Dynamic: Demonstrates strong work ethic, adaptability, and a proactive approach.Excellent Problem-Solving Skills: Adept at analyzing challenges and finding effective solutions.Responsibilities:Organizing Company Files and Documents: Maintaining an organized and efficient filing system.Answering and Forwarding Phone Calls: Managing incoming calls, directing them appropriately, and taking accurate messages.Providing Details to Callers and Visitors: Offering information and assistance to phone callers and office visitors.Monitoring Device and Supply Usage: Ensuring efficient use of devices and supplies within the workplace.Dealing with Inquiries and Needs: Addressing inquiries or requirements from both visitors and colleagues.Coordinating Device Maintenance and Repair: Managing the maintenance and repair of office devices.Assisting Management Personnel: Supporting management in various office-related tasks.Collecting and Distributing Couriers or Packages: Managing incoming and outgoing packages.Facsimile Management: Sending, receiving, and handling fax-related tasks.Training New Personnel: Providing guidance to new employees on office responsibilities.Supporting Associates and Staff: Assisting colleagues and management in their tasks.Training Co-workers: Training colleagues in computer applications and office procedures.Promoting Positive Work Environment: Fostering friendly and productive relationships within the office.Meeting Room Preparation: Setting up meeting rooms and ensuring they are ready for use.Visitor Hospitality: Greeting visitors and offering beverages to enhance their experience.Reception Duties: Assuming reception responsibilities when floor managers are absent. Show less

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  NSHAMA

  Jan 2020 - Dec 2020

  HEAD OF CONCIERGE

  Nshama is Imdaad's client and I have perform my duties at Nshama town square through Imdaad LLC.Position Title: Head of ConciergeJob Summary: The Head of Concierge is responsible for leading and managing the concierge team to provide customer service and support to clients, guests, or residents. This role involves overseeing the daily operations of the concierge department, setting high service standards, and ensuring the team delivers personalized experiences that exceed expectations.Leadership and Management: Lead, train, and manage the concierge team, providing guidance and support to ensure a cohesive and efficient team.Set performance standards, conduct regular performance reviews, and provide constructive feedback to team members. Foster a positive and motivated work environment that encourages teamwork and professional growth.Customer Service: Develop and maintain a deep understanding of clients' or guests' preferences, needs, and expectations. Ensure the team delivers exceptional customer service, including greeting clients, addressing inquiries, and handling requests promptly and courteously. Handle escalated issues or complaints, finding effective solutions to maintain client satisfaction.Operations: Create and implement processes and procedures to streamline the concierge services and enhance operational efficiency. Collaborate with other departments, such as facilities management and security, to ensure seamless service delivery. Monitor and manage the scheduling and staffing of the concierge desk to ensure adequate coverage at all times.Personalization: Oversee the creation and maintenance of client or guest profiles to provide personalized services and anticipate their needs. Develop and execute strategies to enhance guest experiences and build lasting relationships.Reporting: Generate reports on key performance and client satisfaction metrics. Provide insights and recommendations based on data analysis to improve service quality. Show less

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  Empires Heights

  Dec 2020 - Feb 2023

  Property Consultant

  This certifies that Atif Shahzad has successfully served as Customer Service cum Property Consultant at Empires Heights from 11 December 2020 to 28 February 2023.During his tenure, Atif Shahzad consistently demonstrated exceptional professionalism, dedication, and expertise as a Customer Service cum Property Consultant in the real estate industry. He consistently exhibited a high level of commitment to his responsibilities and contributed significantly to the success of our organization.Responsibilities and Achievements:Customer Relationship Management: Atif Shahzad effectively managed a diverse portfolio of clients, addressing inquiries, concerns, and needs promptly and courteously. His ability to build strong, positive relationships significantly contributed to customer satisfaction and retention.Property Consultation: Atif Shahzad demonstrated an in-depth understanding of the real estate market and industry trends. He provided valuable insights to clients, aiding them in making informed decisions regarding property investments, purchases, and sales.Sales Excellence: Atif Shahzad played a pivotal role in the sales process, showcasing exceptional negotiation skills and a comprehensive understanding of property valuation. His contributions resulted in the successful closure of numerous property transactions.Client Acquisition: Atif Shahzad actively contributed to the company's growth by identifying and onboarding new clients, expanding the client base, and increasing the company's market presence.Market Research: Atif Shahzad consistently stayed updated with market trends, property values, and regulatory changes. His insights were instrumental in providing clients with accurate and up-to-date information.We extend our heartfelt appreciation to Atif Shahzad for his dedication and contributions during his tenure at Empires Heights. His commitment to excellence, strong work ethic, and positive attitude made a lasting impact on our team and clients. Show less

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  Haus & haus

  Mar 2023 - now

  • Property Manager

    Oct 2023 - now

  • CUSTOMER EXPERIENCE CONSULTANT

    Mar 2023 - Oct 2023