Amber Graham

Experience

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  University of Rochester

  Aug 2004 - now

  Plan, develop, lead and implement the execution of a strategic approach to data management, collection and visualization.Work collaboratively with other career centers, University IT, university data warehouse operations, Workday and other data units to facilitate transfer, access, integrity and sustainability of data setsPartner with multiple technology vendors to implement, integrate, gather, track and analyze student user engagement and experience data.Lead office operations including human resources, technology integration and manage a $2.1M portfolio of endowed, revenue and capital budgets.Serve on the department leadership team Show less Design and manage strategic initiatives that meet the goals for the Career Center with regards to partnership creation, user experience, technology and digital integration, recruiting and onboarding, data and assessment, and staff management. Focus on new initiatives and interdepartmental collaboration that support Career Center strategy, and assisting campus partners to more effectively understand Career Center initiatives through the application of design thinking strategies.- Lead special projects that require cross-functional engagement with external stakeholders and key internal staff.- Manage department-wide projects and new initiatives from conception to launch, focused on staffmanagement, operations, client experience, and partnership development.- Evaluate existing and new technology solutions to enhance and streamline operational workflow and client education experience.- Work with Executive Director to set direction for the multiple technology systems to collect data and assist with systems effectiveness across Greene Center and in conjunction with campus technology efforts. - Conduct staff training on utilization of technology solutions to improve efficiency and effectiveness of team. - Manage relationships with technology vendors, including providing feedback on enhancements, issues, trends and needs in the career services industry.- Develop training protocols for professional staff and student staff to ensure consistent customer experience with Career Center. - Work with ED and Director to identify potential revenue streams to fund new strategic initiatives.- Directly supervise, hire, train, evaluate and provide work direction and problem-solving assistance for staff under supervision. Show less Associate Director (11/10-present), Senior Assistant Director 7/07-10/10), Assistant Director 5/06-6/07, Recruiting and Internship Counselor (7/05-5/06), Resource Counselor (8/04-7/05)Administration and Leadership- Led career industry teams, including developing strategic goals, initiating and maintaining relationships with faculty and departments, implementing annual programming, and managing field specific employer outreach- Represented office in various college wide committees, including the International Roundtable, Campus Programming, and Corporate Relations Strategy Committees- Coached and trained full- and part-time Resource Counselors and graduate interns; oversaw center’s walk-in advisingEmployer Relations and Event Management- Developed strategic goals and underlying structures for employer relations accomplishments, incorporating benchmarks set by industry specialty teams, geared toward creation and continued development of postings and recruiting relationships- Led office Employer Relations team; managed meetings, created annual reports, developed strategy for employer relationship management and development, and collaborated with University Corporate Relations and Advancement colleagues- Supervised on-campus recruiting coordinator, undergraduate and graduate student staff Career Counseling- Individually counseled and coached students seeking internships and career related employment- Facilitated goal setting, using formal personality and interest assessments, employer identification, resume and job search correspondence development, interviewing, networking including LinkedIn, and decision making - Led instructional seminars on skill based topics, including creation of an innovative five-week career “boot camp” model- Planned and executed career-focused and educational programs for students on- and off-campus, and interacted with alumni to facilitate educational panels and networking opportunities Show less

  • Director of Data and Operations, Greene Center for Career Education

    Nov 2022 - now

  • Strategic Initiatives Program Director

    Jul 2016 - Nov 2022

  • Associate Director, Career & Internship Center

    Aug 2004 - Jul 2016
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  Career and Internship Connection Consortium

  Jul 2006 - Apr 2018

  CIC Consortium Director

  - Led consortium of 18 universities running annual nationwide recruiting events; maintained consortium relationships with partner schools; developed group wide communications, marketing, employer and candidate engagement strategies.- Over the course of 10 years, refined focus of offerings, effectively communicated change, encouraged participation and buy-in among members, and moved organization from an authoritarian to shared decision-making model.- Oversaw a year-long strategic planning process, culminating in recommendations to restructure and redirect strategy moving into 2018. Multiple recommendations were adopted, and consortium continues to this day under different leadership.- Managed a $60,000 events budget. In 2016, led effort to revamp financial structure of events, resulting in the elimination of a $28,000 deficit and balancing budget for the first time in the history of the group. Events have continued on to become profitable in subsequent years. Show less

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  Parenting Village

  Feb 2013 - Jan 2014

  Vice-President of Communications, Founding Board Member

  - Part of a 5-member founding board for a local nonprofit focused on connecting new parents to local resources, programs and each other.- Co-created organizational mission, vision and values, operational and governance structures, and filed for 501c3 status in Summer 2013.- Created brand identity for organization, developed full feature Wordpress website, and distributed monthly newsletter to members utilizing MailChimp.

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  AmberDawn Celebrations

  Mar 2014 - Nov 2019

  Owner and Ceremony Designer

  - Built a successful wedding business that conducted 50+ in the Western NY region.- Developed comprehensive business and marketing plan, launched website and social media outlets in March 2014.- Awarded 2015 Couples’ Choice Award – Given to top 5% of wedding professionals nationally based on WeddingWire reviews.www.amberdawncelebrations.com