Michael Warren

Experience

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  CIGNA

  Jun 1981 - Apr 1990

  Senior Consultant, Loss Control

  Multi-line loss control consultant for 6 years. Promoted to casualty consultant, providing consulting and account management for CIGNA's largest customers.

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  CNA Insurance

  Jan 1990 - Jan 1991

  Loss Control Policy Consultant

  Responsibilities included the development of loss control procedures, audit and quality assurance. Assignments while in this role included consulting with large customers to develop new consulting products and to validate service delivery concepts.

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  Marsh

  Apr 1991 - Oct 1993

  Senior Consultant, Ergononomics Coordinator

  Provided casualty loss control consultation for Marsh clients located across the country. Central region ergonomics coordinator and member of the Injury Management Special Emphasis Group. Participated in the development of ADA consulting project and benchmarking product development.

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  CNA Insurance

  Jan 1993 - Jan 2000

  VP Product Development

  Responsible for developing, exploring and directing the development of new products and services and the enhancement of existing capabilities. New products included "Choices to Work", a network of transitional work facilities in 34 states, Ergonomics for the Bottling Industry and a Mobile Driver Simulator.

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  Broadspire/RSKCo

  Oct 2000 - Jan 2004

  Director, Sales Business Process

  Directed proposal design and preparation, coached sales staff and planned presentation strategy. Managed three remote proposal centers and prepared and presented sales tracking results to senior management

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  EMPLOYERS/AmComp

  Oct 2005 - Jan 2009

  Director, Loss Control, Midwest Region

  Managed loss control professionals in the delivery of services in the four state Midwest Region. Duties included evaluations of and consultations with larger, complex accounts. Provided assistance with marketing and sales.

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  Pharmacists Mutual Insurance Company

  Apr 2009 - Apr 2020

  Risk Manager

  Responsible for managing a professional consulting staff and delivering risk management services to customers in the United States and Puerto Rico. Key industry groups we serve are pharmacy, home health care, residential care facilities, home medical equipment, dentistry and grocery. Pharmacists Mutual provides coverage and services for property, liability, workers'​ compensation, pharmacy professional liability, and related sources of loss. In addition to loss prevention related work, have responsibility for Corporate Insurance, Business Continuity Planning, Enterprise Risk Management and organizational safety and security. Author of "Pharmacy Crime, A look at Pharmacy Burglary and Robbery in the United States and the strategies and tactics needed to manage the problem". Guest lecturer, University of Florida, Healthcare Risk Management, Presenter at National Rx Drug Abuse and Heroin Summit, National Association of State Controlled Substances Authorities, National Association of Community Pharmacists, Frequent speaker at pharmacy schools, including the University of Tennessee, Belmont University, and Lipscomb University, as well as state pharmacy associations and buying groups. Recently authored "Risk Management in Home Healthcare, Nursing and Residential Care Facilities. Show less

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  Retired Risk Manager

  Apr 2020 - now

  Retired