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Sandeep Sudheer

Sandeep Sudheer

Summer Intern

Followers of Sandeep Sudheer90 followers
location of Sandeep SudheerBharuch, Gujarat, India

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  • Timeline

  • About me

    Customer Engagement Manager / Sales Quality Manager/ Exclusive Dealer Trainer (Automotive Enthusiast)

  • Education

    • BHARATIYA VIDYA BHAVAN INSTITUTE OF MANAGEMENT

      2018 - 2019
      Material and Supply Chain Management Logistics, Materials, and Supply Chain Management

    • Gujarat Technological University

      2011 - 2013
      Master of Business Administration - MBA Marketing

  • Experience

    • ABC Bearings Ltd

      Jun 2012 - Sept 2012
      Summer Intern

      Studying Market perception about ABC Bearings

    • Chevrolet India

      Nov 2014 - Jun 2017
      Customer care manager

    • Honda Cars India Ltd

      Jun 2017 - now

      Handling process related to Honda I-Bap Training to New Sales consultant, Maintaining SSI score for Bharuch location, Analysis of Customer complaints, Coordinating with DQRM for minimising complaints, Implementation of Sales process in adherence to SOP layed down by HCIL.Managing Web leads, Preparing and Analysis of Dealer Business Plan, Co-ordination with all the department to perform well and monitoring of the same.Executing and planning ATL BTL activities for New car launches with higherManagement in Bharuch and Ankleshwar Maintaining PDSS score for Dealership & Understanding customer needs and problems answering any queries related to sales.Ensuring a smooth experience for customers from the initial phase.Also coordinating with the sales team and sales head regarding ATL & BTL activities.Coordinating with media agencies for promotional activities.ETC

      • Customer Engagement Manager

        Jun 2022 - now

      • Sales Quality Manager

        Jan 2018 - now

      • Customer Realtionship Executive

        Jun 2017 - Jan 2018

  • Licenses & Certifications

    • Business Development Culture

      Chevrolet sales india pvt ltd

    • I care Culture Champion (Customer Experience)

      Chevrolet sales India pvt ltd

    • Digital Marketing Trends & Insight

      Automotive Skills Development Council - India
      Jan 2023

    • Baiscs of Automotive

      Automotive Skills Development Council - India
      Jan 2023

    • E learning on Self Charged Hybrid Vehicle

      Automotive Skills Development Council - India
      Feb 2023