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Anne L.

Anne L.

Logistics customer service team lead

Followers of Anne L.530 followers
location of Anne L.Rockville, Maryland, United States

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  • Timeline

  • About me

    Capital Equipment Commodity Manager

  • Education

    • University of Maryland - Robert H. Smith School of Business

      2014 - 2016
      Master of Business Administration (MBA) Logistics, Materials, and Supply Chain Management

  • Experience

    • Intel Corporation China

      Jul 2011 - Jul 2014
      Logistics customer service team lead

      Intel Corporation, Shenzhen▪ Led a five-person team to improve customer experience. Reduced cycle time from order receipt todelivery and result in 6% increase in customer satisfaction rate.▪ Collaborated with cross functional divisions to establish and implement supply chain strategies▪ Optimized LCS resource utilization by collaborating with cross functional groups to reallocate some tasks and eliminate the need for an additional headcount.

    • John S. Connor, Inc

      Sept 2017 - Feb 2019
      Pricing dept Manager

      Supervise and motivate pricing team to achieve high performance at providing customers optimized logistics routing solutions.

    • ACDi American Computer Development, Inc.

      Feb 2019 - Jun 2022
      Project Manager

      Responsible for overall customer satisfaction and program profitability

    • VIAVI Solutions

      Jun 2022 - Jul 2022
      Project Manager

    • Intel Corporation

      Jul 2022 - now
      Commodity Manager

  • Licenses & Certifications

    • PMP CERTIFIED

      Project Management Institute
      Jun 2017