
Tristan Burns
Customer Service Clerk

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About me
Product Marketing Specialist at Phoenix Contact USA
Education

Juniata Senior High School
2012 - 2016High School Diploma
Penn State Harrisburg
2018 - 2020Bachelor's degree Marketing 3.79Activities and Societies: Dean’s list, Pi Sigma Epsilon

HACC, Central Pennsylvania's Community College
2016 - 2018Business Administration and Management, General 3.3Activities and Societies: Dean’s List

Penn State Harrisburg
2018 - 2020Bachelor's degree Human Resources Management 3.79Activities and Societies: Dean's List, Pi Sigma Epsilon
Experience

Videos n’ More
Jun 2014 - Aug 2018Customer Service ClerkWorked as a store employee where I assisted customers in finding movies to rent. This first position helped build a strong base for development in communication skills. Basic tasks included operating a cash register, logging transactions, and making rental sales to customers.

Empire Kosher Poultry
Sept 2017 - Aug 2018Accounting InternCollaborated with the accounting department in Accounts Receivable duties. Contributed to maximizing efficiency in logging important financial data and documents. Basic tasks included compiling information for auditors, presenting accounting information, entering data into accounting software and Excel, and assisting coworkers in a corporate environment.

Phoenix Contact USA
Jan 2019 - Aug 2020Created a dashboard that measured various marketing KPI's within Phoenix Contact USA. This position required collaboration within the Integrated & Marketing Communications (IM&C) department to gain insights on what data is valuable to employees. The ultimate goal of this internship was to create an attractive, functional dashboard (with a focus on measurable KPI's) that can be utilized by multiple departments across the company.Gained experience scheduling social media posts via Facelift Cloud and creating written content for weekly emails via Publicate. Conducted keyword analysis to optimize social media performance. Significantly improved Excel skills through extensive data analysis and dashboard creation.This position allowed me to work remotely for 5 months! Show less
Integrated Marketing Intern
Jan 2020 - Aug 2020Content Management Intern
Jan 2019 - Dec 2019

Pi Sigma Epsilon at Penn State Harrisburg
Aug 2019 - May 2020As VP of Public Relations, I was responsible for reaching out to professionals and alumni to help setup school events. Pi Sigma Epsilon allowed me to attend a regional sales conference in Scranton, PA, where I competed in a public speaking competition. Multiple universities and employers attended this conference, which made it an incredible opportunity to network and build connections.
Member
Jan 2020 - May 2020Vice President of Public Relations
Aug 2019 - Dec 2019

Deloitte
Jan 2021 - Nov 2021Solution AnalystProvide support to Commonwealth of Pennsylvania (CoPA) project teams in managing hours across 50+ work orders. Improved presentation and communication skills through weekly Burn Review meetings with project managers. Utilize Excel to extract reports for project managers and teams. Help to ensure work order initiatives are completed on time and within allocated budget.

Phoenix Contact USA
Dec 2021 - nowProduct Marketing Specialist
Licenses & Certifications
- View certificate

Programming Foundations: Fundamentals
LinkedInSept 2020 .webp)
Google Analytics Individual Qualification
Google Digital Academy (Skillshop)Jul 2020
The Fundamentals of Digital Marketing
GoogleJun 2019
Honors & Awards
- Awarded to Tristan BurnsDean’s List Penn State Harrisburg Dec 2018 I ended the Fall 2018 semester with a 3.88 GPA, meeting the Dean's List requirements at Penn State Harrisburg.
- Awarded to Tristan BurnsDean’s List Harrisburg Area Community College May 2018 To be on the Dean’s List at HACC, a student must have a 3.25+ GPA for the semester. I met these requirements two semesters in a row.
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