Tristan Burns

Tristan Burns

Customer Service Clerk

Followers of Tristan Burns1000 followers
location of Tristan BurnsGreater Harrisburg Area

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  • Timeline

  • About me

    Product Marketing Specialist at Phoenix Contact USA

  • Education

    • Juniata Senior High School

      2012 - 2016
      High School Diploma
    • Penn State Harrisburg

      2018 - 2020
      Bachelor's degree Marketing 3.79

      Activities and Societies: Dean’s list, Pi Sigma Epsilon

    • HACC, Central Pennsylvania's Community College

      2016 - 2018
      Business Administration and Management, General 3.3

      Activities and Societies: Dean’s List

    • Penn State Harrisburg

      2018 - 2020
      Bachelor's degree Human Resources Management 3.79

      Activities and Societies: Dean's List, Pi Sigma Epsilon

  • Experience

    • Videos n’ More

      Jun 2014 - Aug 2018
      Customer Service Clerk

      Worked as a store employee where I assisted customers in finding movies to rent. This first position helped build a strong base for development in communication skills. Basic tasks included operating a cash register, logging transactions, and making rental sales to customers.

    • Empire Kosher Poultry

      Sept 2017 - Aug 2018
      Accounting Intern

      Collaborated with the accounting department in Accounts Receivable duties. Contributed to maximizing efficiency in logging important financial data and documents. Basic tasks included compiling information for auditors, presenting accounting information, entering data into accounting software and Excel, and assisting coworkers in a corporate environment.

    • Phoenix Contact USA

      Jan 2019 - Aug 2020

      Created a dashboard that measured various marketing KPI's within Phoenix Contact USA. This position required collaboration within the Integrated & Marketing Communications (IM&C) department to gain insights on what data is valuable to employees. The ultimate goal of this internship was to create an attractive, functional dashboard (with a focus on measurable KPI's) that can be utilized by multiple departments across the company.Gained experience scheduling social media posts via Facelift Cloud and creating written content for weekly emails via Publicate. Conducted keyword analysis to optimize social media performance. Significantly improved Excel skills through extensive data analysis and dashboard creation.This position allowed me to work remotely for 5 months! Show less

      • Integrated Marketing Intern

        Jan 2020 - Aug 2020
      • Content Management Intern

        Jan 2019 - Dec 2019
    • Pi Sigma Epsilon at Penn State Harrisburg

      Aug 2019 - May 2020

      As VP of Public Relations, I was responsible for reaching out to professionals and alumni to help setup school events. Pi Sigma Epsilon allowed me to attend a regional sales conference in Scranton, PA, where I competed in a public speaking competition. Multiple universities and employers attended this conference, which made it an incredible opportunity to network and build connections.

      • Member

        Jan 2020 - May 2020
      • Vice President of Public Relations

        Aug 2019 - Dec 2019
    • Deloitte

      Jan 2021 - Nov 2021
      Solution Analyst

      Provide support to Commonwealth of Pennsylvania (CoPA) project teams in managing hours across 50+ work orders. Improved presentation and communication skills through weekly Burn Review meetings with project managers. Utilize Excel to extract reports for project managers and teams. Help to ensure work order initiatives are completed on time and within allocated budget.

    • Phoenix Contact USA

      Dec 2021 - now
      Product Marketing Specialist
  • Licenses & Certifications

    • Programming Foundations: Fundamentals

      LinkedIn
      Sept 2020
      View certificate certificate
    • Google Analytics Individual Qualification

      Google Digital Academy (Skillshop)
      Jul 2020
    • The Fundamentals of Digital Marketing

      Google
      Jun 2019
  • Honors & Awards

    • Awarded to Tristan Burns
      Dean’s List Penn State Harrisburg Dec 2018 I ended the Fall 2018 semester with a 3.88 GPA, meeting the Dean's List requirements at Penn State Harrisburg.
    • Awarded to Tristan Burns
      Dean’s List Harrisburg Area Community College May 2018 To be on the Dean’s List at HACC, a student must have a 3.25+ GPA for the semester. I met these requirements two semesters in a row.