
Justin Morris
Customer Service Representative

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About me
I help med device reps enhance their consulting skills & shift their mindsets about how to better partner with their customers by leveraging extensive knowledge of products & services| Christian| Husband|
Education

Union University
2010 - 2011Bachelor of Science (B.S.) Organizational Leadership (Healthcare Management)Graduated summa cum laude with a 4.0 GPA.Received Outstanding Student Leadership Award

Jackson State Community College
2006 - 2008Associate of Science (AS) RadiographyGraduated summa cum laude

University of Tennessee at Martin
2004 - 2005BiologyUndergrad classes in English, Chemistry, Biology, Psychology, Philosophy, and Business Calculus

The University of Memphis
2014 - 2016Bachelor of Business Administration (B.B.A.) AccountingCourses in Accounting, Finance, Marketing, Operations Management, Statistics, Business Law, and Strategic PlanningDean's List for 3 consecutive semesters.
Experience

E.W. James
Mar 2003 - Feb 2005Customer Service RepresentativeResponsible for assisting customers, unloading trucks, stocking shelves, and operating cash register.

FoodRite (Grocery Store)
Feb 2005 - Jul 2005Night ManagerResponsible for closing down store at night and reconciling cash registers.Responsible for receiving delivery trucks and verifying accuracy of orders.Responsible for helping open store on weekends.Other duties associated with working at a grocery store including stocking, operating cash register, and assisting customers.

Lowe's Companies, Inc.
Jul 2005 - Aug 2007Delivery Load PullerResponsible for providing excellent customer service during customer deliveries. Responsible for ensuring the accuracy of customers' orders.Prepared orders for delivery and loaded delivery trucks.Experience operating retail equipment, including forklifts.

West Tennessee Healthcare
Mar 2007 - Apr 2017I am a team leader in the cardiac catheterization lab. I have extensive experience in cardiac and peripheral procedures including: diagnostic left and right heart catheterization, PCI, device implant procedures (pacemaker, AICD, Bi-V, and recorder devices), IVUS, FFR, peripheral angiography and angioplasty, TAVR, Impella insertion, balloon pump insertion, and CTO procedures.Responsible for monitoring cases, circulating and directly caring for patients, as well as scrubbing and working alongside cardiologists.Build relationships with physicians while providing quality patient care.Experience with inpatient, outpatient, and emergency settings.Responsible for working directly alongside cardiologists to provide care for patients, while ensuring patient safety and comfort.Experienced with Philips X-ray equipment, Xcelera imaging system, Camtronics monitoring systems, and Powerchart charting software. Show less
Cardio Invasive Specialist
Aug 2012 - Apr 2017Vascular Intervention Technologist
Sept 2010 - Aug 2012Diagnostic X-ray Technologist
Sept 2008 - Sept 2010Assistant Rad Tech
Mar 2007 - Sept 2008

Eddleman & Eddleman, Inc.
Apr 2015 - Oct 2015InternGeneral accounting, payroll, and book keeping for local companies. Perform SWOT analysis and due diligence for venture capital funds. Assisted in developing company newsletter, and managed social media presence for the company. Acted as general managing partner for venture capital mirror fund.

Abiomed
Apr 2017 - nowExperienced Commercial Trainer and Clinical Consultant with a proven record in the cardiovascular space. Currently I work in Sales and Commercial training with Abiomed. Focused on developing sales and commercial skills for our new hires and those placed on track for promotion. I believe in a consultative approach to selling and coaching, and work to bring out the best in those I work with so they can reach their full potential. I have a strong work ethic, deep appreciation for customer service, and a positive, team-oriented attitude. I also believe in open and honest communication and feedback. I am accustomed to public speaking and leading training events and small group discussions. Show less
Commercial Trainer
Oct 2021 - nowSenior Clinical Consultant
Apr 2021 - Oct 2021Clinical Consultant
Oct 2018 - Apr 2021Clinical Educator
Apr 2017 - Oct 2018
Licenses & Certifications

Integrity Selling Facilitator
Integrity SolutionsAug 2022
ACLS Certified
American Heart AssociationDec 2014
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