
Ren Sie
Order Picker

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About me
Manager | Information Security Analyst | SOC level 1 learner
Education

National Kaohsiung University of Hospitality and Tourism
2013 - 2017Bachelor of Business Administration - BBA Food Service, Waiter/Waitress, and Dining Room Management/ManagerActivities and Societies: - Class leader for 2 years

Cisco Networking Academy
2023 -Computer Systems Networking and Telecommunications
Seneca Polytechnic
2024 - 2024Diploma of Education Cybersecurity and threat management
Humber College
2015 - 2016International Advanced Diploma Hotel, Motel, and Restaurant Management
Experience

Asian United Food Service
Aug 2017 - Jan 2018Order Picker(1.) Utilize teamwork and relationship management skills, as well as employment standards to contribute to a positive work environment(2.) Fluent in English and Mandarin Chinese to assist guests from various backgrounds(3.) Lift up to 85 lbs continuously in a fast-paced work environment.

Rendezvous Cafe
Sept 2017 - Mar 2018Server Assistant(1.) Oversee restaurant to ensure orders are delivered promptly and correctly to each guest. (2.) Attend to incorrect orders immediately to reduce customer's waiting time and following up with them with the highest apology(3.) Show the high quality of the restaurant by maintaining the cleanliness and sanitation of facilities and tableware

SKYCITY Darwin
Nov 2017 - May 2018Banquet Server(1.) Prevent issues by acknowledging the dietetics of each customer and inform kitchen staff to prepare an alternative dish(2.) Deliver different dishes to customers accurately without having to ask guests, therefore, showing professional service(3.) Provide service of focusing on customers and approaching customers proactively before being asked

Royal Seasons Hotel
Aug 2018 - Oct 2019Housekeeper(1.) Ensuring every single guest feels comfortable as if in their own room by maintaining room cleanliness, for example, no dust on surfaces, no wrinkles or stain on bedsheets, and washroom sanitation(2.) Offer guests extra supplies and linens, or rapidly relieve guests of heavy luggage to give them a good impression of the hotel

Pin Wei restaurant
Mar 2019 - Dec 2019Food Server(1.) Greet customers following the standards of excellence for quality, with friendliness and professionalism.(2.) Respond promptly to guest requests in a timely, professional and efficient manner and approaching them proactively before being asked. (3.) Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.(4.) Prevent issues by acknowledging the dietetics of each customer and communicating with colleague and kitchen staff to accommodate guests’ needs (5.) Assist in the preparation, setup, and maintenance of event spaces, and ensure that tables and side stands are kept stocked, tidy and clean. (6.) Maintain excellent personal presentation in accordance with food safety regulations Show less

Loblaw Companies Limited
Aug 2020 - Sept 2023- Plan, direct, and evaluate the operations of establishments engaged in wholesale and retail sales- Manage staff and assign duties- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales- Source and negotiate with vendors when necessary to procure merchandise for resale- Develop and implement marketing strategies- Plan budgets, authorize expenditures, and monitor revenues- Evaluate and improve customer service and respond to customer requests and issues- Address staffing requirements, including the hiring, development and retention of staff- Leading a team of 20 colleagues Show less - Greet customers and discuss merchandise or services available for purchase- Advise customers on use and care of merchandise, and provide advice concerning specialized products or services- Maintain sales records for inventory control- Assemble visual retail displays to promote products, promotional events and seasonal change overs- Ensure visual displays comply with brand guidelines and standards, including organization's culture, image, and target market- Tasked with preparing food while maintaining safe food handling practices- Providing excellent customer service with high level of knowledge for the products- Responsible for receiving and managing shipments, as well as organizing the storage unit- In charge of the department during (assistant) manager's absence Show less
Department Manager
Sept 2022 - Sept 2023Assistant Department Manager
Aug 2021 - Sept 2022Food Clerk
Aug 2020 - Aug 2021
Licenses & Certifications
- View certificate

Endpoint security
CiscoJan 2024 - View certificate

Basic Networking
CiscoDec 2023 
CompTIA Security+
UdemyAug 2023
CompTIA A+
UdemyJan 2023
Leve II
Wine & Spirit Education TrustMay 2016
Smart Serve
Smart Serve OntarioApr 2016- View certificate

Networking devices and initial configuration
CiscoDec 2023 
CompTIA Network+
UdemyApr 2023
Service Excellent
OTEC Workforce SolutionsNov 2015
Computer network and internet protocol
AlisonJan 2024
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