Ren Sie

Ren Sie

Order Picker

Followers of Ren Sie645 followers
location of Ren SieNorth York, Ontario, Canada

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  • Timeline

  • About me

    Manager | Information Security Analyst | SOC level 1 learner

  • Education

    • National Kaohsiung University of Hospitality and Tourism

      2013 - 2017
      Bachelor of Business Administration - BBA Food Service, Waiter/Waitress, and Dining Room Management/Manager

      Activities and Societies: - Class leader for 2 years

    • Cisco Networking Academy

      2023 -
      Computer Systems Networking and Telecommunications
    • Seneca Polytechnic

      2024 - 2024
      Diploma of Education Cybersecurity and threat management
    • Humber College

      2015 - 2016
      International Advanced Diploma Hotel, Motel, and Restaurant Management
  • Experience

    • Asian United Food Service

      Aug 2017 - Jan 2018
      Order Picker

      (1.) Utilize teamwork and relationship management skills, as well as employment standards to contribute to a positive work environment(2.) Fluent in English and Mandarin Chinese to assist guests from various backgrounds(3.) Lift up to 85 lbs continuously in a fast-paced work environment.

    • Rendezvous Cafe

      Sept 2017 - Mar 2018
      Server Assistant

      (1.) Oversee restaurant to ensure orders are delivered promptly and correctly to each guest. (2.) Attend to incorrect orders immediately to reduce customer's waiting time and following up with them with the highest apology(3.) Show the high quality of the restaurant by maintaining the cleanliness and sanitation of facilities and tableware

    • SKYCITY Darwin

      Nov 2017 - May 2018
      Banquet Server

      (1.) Prevent issues by acknowledging the dietetics of each customer and inform kitchen staff to prepare an alternative dish(2.) Deliver different dishes to customers accurately without having to ask guests, therefore, showing professional service(3.) Provide service of focusing on customers and approaching customers proactively before being asked

    • Royal Seasons Hotel

      Aug 2018 - Oct 2019
      Housekeeper

      (1.) Ensuring every single guest feels comfortable as if in their own room by maintaining room cleanliness, for example, no dust on surfaces, no wrinkles or stain on bedsheets, and washroom sanitation(2.) Offer guests extra supplies and linens, or rapidly relieve guests of heavy luggage to give them a good impression of the hotel

    • Pin Wei restaurant

      Mar 2019 - Dec 2019
      Food Server

      (1.) Greet customers following the standards of excellence for quality, with friendliness and professionalism.(2.) Respond promptly to guest requests in a timely, professional and efficient manner and approaching them proactively before being asked. (3.) Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.(4.) Prevent issues by acknowledging the dietetics of each customer and communicating with colleague and kitchen staff to accommodate guests’ needs (5.) Assist in the preparation, setup, and maintenance of event spaces, and ensure that tables and side stands are kept stocked, tidy and clean. (6.) Maintain excellent personal presentation in accordance with food safety regulations Show less

    • Loblaw Companies Limited

      Aug 2020 - Sept 2023

      - Plan, direct, and evaluate the operations of establishments engaged in wholesale and retail sales- Manage staff and assign duties- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales- Source and negotiate with vendors when necessary to procure merchandise for resale- Develop and implement marketing strategies- Plan budgets, authorize expenditures, and monitor revenues- Evaluate and improve customer service and respond to customer requests and issues- Address staffing requirements, including the hiring, development and retention of staff- Leading a team of 20 colleagues Show less - Greet customers and discuss merchandise or services available for purchase- Advise customers on use and care of merchandise, and provide advice concerning specialized products or services- Maintain sales records for inventory control- Assemble visual retail displays to promote products, promotional events and seasonal change overs- Ensure visual displays comply with brand guidelines and standards, including organization's culture, image, and target market- Tasked with preparing food while maintaining safe food handling practices- Providing excellent customer service with high level of knowledge for the products- Responsible for receiving and managing shipments, as well as organizing the storage unit- In charge of the department during (assistant) manager's absence Show less

      • Department Manager

        Sept 2022 - Sept 2023
      • Assistant Department Manager

        Aug 2021 - Sept 2022
      • Food Clerk

        Aug 2020 - Aug 2021
  • Licenses & Certifications

    • Endpoint security

      Cisco
      Jan 2024
      View certificate certificate
    • Basic Networking

      Cisco
      Dec 2023
      View certificate certificate
    • CompTIA Security+

      Udemy
      Aug 2023
    • CompTIA A+

      Udemy
      Jan 2023
    • Leve II

      Wine & Spirit Education Trust
      May 2016
    • Smart Serve

      Smart Serve Ontario
      Apr 2016
    • Networking devices and initial configuration

      Cisco
      Dec 2023
      View certificate certificate
    • CompTIA Network+

      Udemy
      Apr 2023
    • Service Excellent

      OTEC Workforce Solutions
      Nov 2015
    • Computer network and internet protocol

      Alison
      Jan 2024