Sarah Jin

Experience

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  Self-employed

  Apr 2017 - Mar 2020

  Teacher
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  University of Michigan

  Aug 2018 - Feb 2019

  Librarian

  -Assisting students with various necessities such as, checking in/out books, finding books & catalogues, building directory, copying and printing machines, etc.-Quickly and efficiently organizing books, CDs, and scores in bookshelves in accordance with the library classification system.-Answering phone calls and managing minor paperworks, while maintain cleanliness of the front desk area.

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  SADAKO JAPANESE RESTAURANT

  Jan 2019 - Jul 2022

  Server Host

  -Providing excellent customer service by always greeting customers with a smile and serving quality food.-Completing tasks flawlessly even during bustling lunch & dinner rush, while keeping the restaurant clean and organized and keeping customers’ satisfactions high.-Training new employees with the menu, the machineries, customer service, and other restaurant policies.-Process credit card and cash sales in accordance with restaurant’s policies and practices.

• 

  Michigan Artist Citizen

  Oct 2021 - May 2022

  Administrative Assistant
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  Epic

  Jul 2022 - Apr 2024

  -Enhanced the MyChart billing functional area, optimizing the project team experience during the implementation of patient financial functionalities.-Maintained and innovated customer-facing install materials for the division of over 150 colleagues by periodically revamping the tracking tools with up-to-date billing considerations.-Renovated integrated testing scripts that involve greater than 15 application teams, targeting the essential build and pain-points across the organization for further ease of use by the implementers. Show less -Implemented strategic enhancements to optimize physician billing processes, resulting in streamlined revenue cycles for healthcare organizations by increasing efficiency and decreasing cost.-Developed comprehensive roadmaps for teams exceeding 100 members, outlining project milestones and tasks to ensure adherence to timelines and budgets.-Collaborated with cross-functional teams to identify potential risks and proactively developed mitigation strategies, ensuring smooth project delivery.-Delivered all project milestones within stipulated deadlines, consistently surpassing expectations and setting new benchmarks for excellence.-Undertook a range of implementations, including onboarding new customers onto Epic software, consolidating three existing software instances into a unified system through a merger, and expanding operations to new hospitals and clinics. Show less

  • Mentor

    Apr 2023 - Apr 2024

  • MyChart Billing WMSO

    Dec 2022 - Apr 2024

  • Project Manager

    Jul 2022 - Apr 2024
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  Savas Health

  Apr 2024 - now

  • Scrum Master

    Dec 2024 - now

  • Healthcare Project Manager

    Apr 2024 - Dec 2024