Experience

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  At&t

  Jan 1994 - Jan 1998

  Senior diversity management consultant

  Consulted and provided thought leadership in all aspects of diversity management including Strategy Development and Initiative implementation to Senior Leaders of the Network Systems organization impacting 60,000 employees world-wide.Reduced training costs in a range of 30 - 50% per course by negotiating with vendors and developing a focused curriculum.Developed and facilitated learning experiences for hundreds (100's) of business leaders to ensure alignment in messaging and increase their capabilities in managing a diverse workforce.Sole recipient of the 1994 Network Systems Quality Team Excellence Award in support of People Value Added (PVA) index. Demontrated how quality methodology could be applied to HR or people -related processes.Improved communication flow between local management and employee consituency groups, affirmative action/diversity councils and line organizations through governance model allowing faster resolution of issues.Developed targeted recruiting and promotional plans that supported Affirmative Action plans and EEO-1 reports.Positively impacted employee satisfaction survey results through strong communication plans across all employee levels. Developed "State of Diversity" quarterly report for senior leaders that documented key goals and tracked results against goals. Show less

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  Lucent

  Jan 1998 - Jan 2005

  Hr business partner

  Internal Consultant to Research and Development functional organization. Counseled line management and senior leaders regarding HR policies, programs and practices including, but not limited to, visa & immigration, staffing, performance management, compensation, and health services.• Planned and deployed programs that supported HR strategic initiatives such as career development, retention, stock option allocation, and 360-degree feedback. Coordinated Employee Engagement Survey process.

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  Eperspectiv

  Jan 2006 - Aug 2006

  Human resources consultant

  Human Resources Consulting organization focused on enhancing workforce and organizational performance. Philosophy:Build strong and lasting client relationshipsIncrease individual & organizational capacityValue diversityGenerate multiple solutions through thoughtful analysisBalance human and business needs for profitabilityClients: Wrigley Manufacturing Company, LLC - Yorkville, IL Corydon Converting Company, Inc - Aurora, IL

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  Metlife, inc

  Aug 2006 - Dec 2012

  -Identify organizational opportunities impacting the human resources of the Customer Service and Underwriting organizations in order to develop, manage and execute initiatives, programs and processes to support the strategic goals of the business;-Re-engineer existing practices and/or develop new strategies to enhance areas such organizational development, diversity, talent management, compensation, associate relations, etc.; -Analyze key metrics to address business results, goals and objectives;-Provide expertise in employee relations by providing consultative services to management, addressing associate concerns and investigating complaints;-Advise business leadership on HR policy interpretation and implementation-Project manages multiple business initiatives with competing priorities -- sometimes with short deadlines -- to serve client group;-Serve on cross-functional HR project teams aimed at enhancing and/or supporting organizational capabilities and initiatives. Show less

  • HR Business Partner

    Sept 2008 - Dec 2012

  • Human Resources Generalist

    Aug 2006 - Sept 2008
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  Student and volunteer

  Jan 2013 - Jul 2013

  Microtrain and community career center

  Upgraded my skills through formal training, volunteer activities and application in new industries and environments.Explored opportunities that will leverage my extensive internal consulting experience in the strategic aspects of Human Resources where I partnered with leaders to craft talent management and development, change management and productivity improvement initiatives to meet their business objectives.

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  Transunion

  Jul 2013 - Apr 2016

  Hr business partner

  Provide predictive consulting, key solutions and thought-leading ideas to senior business leaders in the USIS Financial Services and Product Development organizations. • Understand and manage near term and long term workforce supply and demand, ensuring an uninterrupted flow of skills and capabilities that are critical to business strategy. • Identify, attract, deploy, and retain critical and top talent within the organization. • Lead talent assessment, segmentation, development and succession management efforts to ensure a robust talent pipeline is in place. • Leverage effective organization structures and change methodologies to maximize business impact. • Improve associate engagement by acting as a steward of the culture, creating plans that connect them to TU's mission, vision, and values to achieve maximum productivity. Show less

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  Alorica

  Dec 2016 - Aug 2019

  Coach Site Leadership and HR Generalist on interpretation of policies and proper procedures. Acts as consultant to the site HR management team, answering questions regarding employment law, risks, and options. • Guide Site and HR Leaders on the proper handling of sensitive issues, including conflicts/disputes, discipline, confidentiality, and terminations. • Assist with high level investigations and resolves employee relations to manage legal / ethical complaints. • Observe training needs, develops, coordinates, conducts and monitors training programs to ensure professional development and legal compliance with employment laws. • Support Site and Divisional VP leaders in the succession planning process, including assistance in developing performance plans, assessing and monitoring training and development needs, and helping leaders meet company goals and objectives as related to HR.• Ensure compliance with all federal state and local employment/labor laws across the organization. • Routinely conduct compliance audits to ensure appropriate practices are adhered to and are consistent from location to location. Show less

  • Employee Relations

    Sept 2018 - Aug 2019

  • HR Generalist

    Feb 2017 - Aug 2018

  • Talent Acquisition Recruiter

    Dec 2016 - Feb 2017
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  Cps energy

  Aug 2019 - now

  Sr. human resources generalist

  Advise and implement all functions of HR to include company policies, procedures, workforce planning, performance management, employee relations, training, investigations and employee engagement.Guide employees and business areas leadership in the above areas.Model and coach on company Core Values: People First, Accountable, Integrity, Learn and Grow, Engage and Excellence.