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Cedric Ishimwe

Cedric Ishimwe

Technical Support

Followers of Cedric Ishimwe81 followers
location of Cedric IshimweRwanda

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  • Timeline

  • About me

    Servant of the most high God and of Jesus Christ

  • Education

    • Saurashtra University, Rajkot

      2013 - 2017
      Bachelor's degree Computer Engineering

  • Experience

    • Rwanda Revenue Authority

      Aug 2021 - Jul 2022
      Technical Support

    • Tek Experts

      Jul 2022 - now

      Technical Support Engineer Level 3 I support Microfocus Cyber Security/IAM products. I work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. In this role I take cases escalated by customers and/or Level 1 & 2 Support Engineers and should provide quick and accurate support.

      • Technical Support Engineer Level 3

        Jun 2024 - now

      • Tech Support Engineer Level 2

        Jul 2022 - Jun 2024

    • Micro Focus

      Oct 2022 - now
      Technical Support Engineer

    • OpenText

      Aug 2023 - now
      Technical Support Engineer

  • Licenses & Certifications

    • Identity Manager Identity Applications Administrator Certified Professional

      Micro Focus
      Jul 2022
      View certificate certificate

    • Identity Manager Administrator Certified Professional

      Micro Focus
      Jul 2022
      View certificate certificate

    • HISP | GEN-D001-en: Introduction to DHIS2

      DHIS2
      Dec 2023
      View certificate certificate