Deep Enrich
Cedric ishimwe
81 followersTimeline
About me
Servant of the most high God and of Jesus Christ
Education
Saurashtra university, rajkot
2013 - 2017Bachelor's degree computer engineering
Experience
Rwanda revenue authority
Aug 2021 - Jul 2022Technical support
Tek experts
Jul 2022 - nowTechnical Support Engineer Level 3 I support Microfocus Cyber Security/IAM products. I work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. In this role I take cases escalated by customers and/or Level 1 & 2 Support Engineers and should provide quick and accurate support.
Technical Support Engineer Level 3
Jun 2024 - nowTech Support Engineer Level 2
Jul 2022 - Jun 2024
Micro focus
Oct 2022 - nowTechnical support engineer
Opentext
Aug 2023 - nowTechnical support engineer
Licenses & Certifications
- View certificate
Identity manager identity applications administrator certified professional
Micro focusJul 2022
- View certificate
Identity manager administrator certified professional
Micro focusJul 2022 - View certificate
Hisp | gen-d001-en: introduction to dhis2
Dhis2Dec 2023
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