Experience

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  Standard chartered bank

  Feb 2007 - Jul 2008

  1-Increasing the customer base by providing business loans and opening of business current accounts with excellent customer service and after sales services 2-Generating new queries from new customers 3-Taking appointments & meeting with the clients to answer their queries and closing sales calls Marketing and Sales of SME Liabilities and Assets Products in the Retail Sector.

  • Senior Sales Representative

    Jan 2008 - Jul 2008

  • Sales Representative

    Feb 2007 - Jan 2008
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  Abu dhabi islamic bank

  Jul 2008 - Jun 2012

  Sr operations clerk

  1- Handling all kinds of Islamic oriented products with Shari’ a compliance like,a- Car Finance (new and used car)b- Goods Finance (furniture,motocycle,etc)c- Rent finance (office or house rent)d- Travel Finance (holiday packages, hajj & umrah package etc)e- Boat Financef- Construction Finance (ijara and istisnaa)g- Shares Finance (tadawul)2- Verification,approval and Disbursal of Islamic Finance Products3- Verifying and authorizing of vouchers for commission, Islamic insurance, dealer payments. post payments,cancellations,etc4- Authorizing post payments, of installments, cancellation of applications, partial and full settlements of finance (loan) as per the request from the branches.5- Authorizing of bonuses (rebate) during settlements of finance, commission, insurance amount etc.1) Visiting the IT Dept for the purpose of testing of any change"UAT" in the core banking applications related to the Dept, updation of the banking system, for any new product inclusion etc.2) Providing in-house product training for all the old and new staff in all the fields of knowledge related to the Dept. Show less

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  Bank nizwa

  Jul 2012 - now

  Managing Day to day activities at Retail Asset and liabilities Operation Managing day to day activities in bank wide process engineering and process automation Plans and oversees strategic, operational, and administrative programs, projects, and/or services of broad significance to the organization within the designated functional area of focus. Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement. Designs, coordinates, and implements training programs for personnel within the organization and its components regarding the nature and application of operating policies and procedures. Manages and/or provides day-to-day leadership to various technical, professional, and/or administrative personnel engaged in specified project activities, as appropriate to the position. Liason with Regulatory authorites including Central Bank and external auditors Review of bank wide SOPs and other policies for improvements Heading the Projects in the functional areas and other areas if required by management. Act as first level escalation point for external / internal issues. Submit and priorities system enhancement with Team and Vendors, co-ordinating testing in IT and UAT environment. Identify and report system bugs, providing work rounds where necessary. Develop Manager oversight tools and internal procedures, working with inhouse and external system to automate processes and mitigate risk where possible. Manage performance review and develop plan for the team. Show less Establishing of Retail the Asset Operations Unit Support in the setup of Retail Credit Unit including CAD Support in the writing and implementation of bank wide process(SOP) Support in the setup of Corporate Operations Unit Managing Day to day activities at Retail Asset and liabilities Operation Managing the operational team processing Sharia ‘s Compliant Products: Car Finance Personal Finance Home Finance (Ijara, Murabaha and Forward Ijara) Insurance Operation (life and property Insurance for loan availed customers) Day to day reconciliation activities Liason with Credit team and bank automation project team Performs miscellaneous job-related duties as assigned. Show less

  • Manager Asset and Liabilty Operations and Business Process Engineering

    Aug 2013 - now

  • Asst Manager-Asset Operations

    Jul 2012 - Aug 2013