
Sandy Greathouse
QMRP

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About me
Claims Specialist - Mobility & Transportation
Education

Hardin-Simmons University
1992 - 1996Bachelor of Arts - BA Speech-Language Pathology Assistant
Experience

Abilene State Supported Living Center
Oct 2008 - Jul 2010QMRP• Established and maintained positive relationships with employees, individuals served, their families, and visitors in order to provide an environment of caring, dignity, and respect• Ensured compliance with procedures and guidelines related to incident management in order to protect individuals served.• Participated, prepared for, coordinated and conducted planning meetings for all assigned individuals to ensure compliance with policies and Person Directed Planning procedures. Completed documentation as required for all planning meetings• Monitored/observed programs and service delivery to each individual served and initiated action needed to ensure continued effectiveness• Wrote instructional programs, provided support, training and leadership to home staff, and communicated regularly with other staff. Carried out special projects and assignments Show less

Texas Department of Family and Protective Services
Jul 2010 - Sept 2012In Home Investigator for APS• Investigated reports of abuse, neglect, and exploitation of the elderly or disabled adults, to assess the urgency of the problem by interviewing clients, family members and others to gather social, functional, physical and mental/emotional information for evaluation.• Determined temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of a client• Developed individualized service plans to meet the needs of the client and maintain detailed documentation on each case• Served in lead capacity in absence of supervisor and performed other duties as assigned. Show less

Home Instead Senior Care - Phoenix - Scottsdale
Sept 2012 - Mar 2014Marketing/Employee Recruiting &RetentionPaul and Lori Hogan founded Home Instead, Inc. in 1994 in Omaha, Nebraska. Paul's own family experience caring for his grandmother led him to realize many families could use the help of an in-home caregiver. He and Lori set about creating a company to help seniors to live independently at home. That mission still drives the company and its franchise network today.Home Instead, Inc. began franchising in 1995. Today, the Home Instead Senior Care network has grown to include more than 1,000 franchises around the world -- including the Richardson office. While our franchise network is international, our office is local. And to us, senior home care is personal.Marketing• Developed/implemented marketing strategies• Maintained established relationships with referral sources and developed relationships with new referral sources• Conducted educational in-services to promote health care / home care services • Planned events that helped develop relationships between healthcare personnel and clientsEmployee Recruiting & Retention• Interviewed prospective applicants for caregiver positions• Conducted criminal background checks with DPS, DADS, & EMR. Administered pre-employment drug screenings• Performed new employee orientation and trainings• Kept all employee files updated with annual background checks, annual reviews, and current copies of all state mandated documentation Show less

THE MEDICAL TEAM
Mar 2014 - Sept 2014Community LiaisonTHE MEDICAL TEAM, INC. is a privately held company established in 1978 and headquartered in suburban Washington, DC (Reston, VA). Our family of companies includes: THE MEDICAL TEAM, INC., Med Team, Inc., THE MEDICAL TEAM Personal Care Services and Catastrophic Care Solutions. The company has operated home care agencies in Louisiana since 1979, in Texas and Michigan since 1983, and in Virginia since 1985. Each is licensed and certified to provide services under Medicare and Medicaid. All agencies are Tricare in-network providers and preferred providers for numerous insurance plans.• Developed/implemented marketing strategies• Maintained established relationships with referral sources and developed relationships with new referral sources• Conducted educational in-services to promote health care / home care services • Planned events that helped develop relationships between healthcare personnel and clients Show less

Arcy Healthcare
Nov 2014 - Jul 2015Hospice Care ConsultantArdent Hospice is a community based hospice dedicated to both patient and family. Their desire is to establish a hospice agency that provides high quality, personal, compassionate care by a team of caregivers and volunteers who have a strong desire to enhance the quality of living for patients with a life-limiting illness. Ardent was established with the highest standards of care, including those of the State of Texas, Medicare and Medicaid. Ardent is also a member of the Flower Mound Chamber of Commerce and the NHPCO (National Hospice and Palliative Care Organization)• Developed/implemented marketing strategies• Maintained established relationships with referral sources and developed relationships with new referral sources• Conducted educational in-services to promote health care / home care services • Planned events that helped develop relationships between healthcare personnel and clients Show less

Home Instead
Sept 2015 - May 2016Home Care ConsultantPaul and Lori Hogan founded Home Instead, Inc. in 1994 in Omaha, Nebraska. Paul's own family experience caring for his grandmother led him to realize many families could use the help of an in-home caregiver. He and Lori set about creating a company to help seniors to live independently at home. That mission still drives the company and its franchise network today.Home Instead, Inc. began franchising in 1995. Today, the Home Instead Senior Care network has grown to include more than 1,000 franchises around the world -- including the Richardson office. While our franchise network is international, our office is local. And to us, senior home care is personal.Marketing• Developed/implemented marketing strategies• Maintained established relationships with referral sources and developed relationships with new referral sources• Conducted educational in-services to promote health care / home care services • Planned events that helped develop relationships between healthcare personnel and clients Show less

DENNIS FAMILY WELLNESS CENTER
Jan 2017 - Nov 2017Chiropractic Assistant/Marketing
Imagine Enterprises
Nov 2017 - Jun 2021POD Work Incentive Counselor (WIC)Provide Work Incentive Counseling services for POD participants assigned to either treatment group 1 or 2, which are the participants eligible for the $1 for $2 offset. These services are similar to those that beneficiaries currently receive from WIPAs.Other services provided:• Preparing SSDI treatment-group beneficiaries for POD participation;• Delivering work incentives counseling services;• Assisting participants to report monthly earnings and IRWE;• Explaining SSA notices and assisting with appeal and waiver requests on SSA decisions; and• Preparing participants to convert to regular SSDI rules when POD participation ends. Show less

Opendoor
Sept 2021 - Jun 2022Touring Assistant
Orchard
Jun 2022 - Nov 2022Touring Specialist
State Farm
Jul 2023 - nowClaims Specialist - Property - Mobility and Transportation
Licenses & Certifications

Real Estate Sales Agent
Texas Real Estate Commission
Volunteer Experience
Case Manager
Issued by Red Cross on Jun 1987
Associated with Sandy Greathouse
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