Experience

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  Town sports international

  May 2015 - Aug 2015

  Membership sales specialist

  • Directed detailed tours to prospective members• Presented information and pricing model in order to sell a high-quality gym membership• Conducted needs analysis based on consumer situation and upsold accordingly• Presented facts as well as advantages of the product in comparison to competitors• Made phone calls to non-members informing them of promotions• Assisted with operations of the front desk including checking-in/welcoming of members and guests• Built rapport with members and guests Show less

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  Creative financial group

  Jun 2017 - Jul 2017

  Financial services intern

  • Arranged client information in Sales Force database• Created reports off database management system for prospecting purposes• Contacted clients to set up meetings • Attended and assisted client seminars at work locations• Gathered detailed knowledge of various product offerings for account executives• Extensive role playing in sales situations

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  Vineyard vines

  Nov 2017 - Mar 2019

  Retail sales associate

  • Responsible for assisting the management team in driving sales through exceptional customer service• Ensure the customer experience, supports brand promise • Support in-store event sourcing and execution• Help to maintain merchandising as it pertains to company standards and brand initiatives

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  Esm solutions corporation

  Jun 2018 - Jun 2019

  • Own projects to ensure the timely delivery of customer requested integration setups with B2B suppliers, tracking multiple requests in various stages of the project life-cycle• Analyze XML failures to troubleshoot various issues that arise during and after catalog implementations• Maintain and create documentation for technical requirements and the overall Supplier Enablement Process• Assist in the interview process for hiring new employees• Attended NAEP Conference representing the Supplier Enablement Department Show less • Learn and support five different SaaS based eProcurement software solutions• Manage up to 30 assignments at a time while maintaining at 98% satisfaction rating• Contact customers and suppliers to set up detailed meetings in order resolve issues and explain system functionality• Provide support for over 200 clients and over 500 vendors• Support projects for multiple customers in the Supplier Enablement sector• Create documentation to better assist internal agents as well as external system administrators Show less

  • Supplier Enablement Consultant

    Mar 2019 - Jun 2019

  • eCommerce Support Analyst

    Jun 2018 - Mar 2019
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  Aig

  Aug 2019 - Nov 2021

  • Utilize SQL in order to build a comprehensive productivity report on agent performance on a daily, weekly, and monthly basis• Examine business processes within the claims department and analyze how to improve on inefficiencies.• Coordinate meetings with managers in order to gather details regarding pain points and present senior leadership with corresponding data• Calculate and develop return on investment for various projects and translate profits opportunities/cost savings to senior leadership• Conduct audits on internal claims agents to ensure that they are maintaining best practices and not exceeding their authority limits• Recommend coaching plans for individuals that were not meeting expectations and developed a spreadsheet to track reoccurring issues for targeted individuals• Communicate with senior leadership on a daily basis regarding input and output of our different books of business and trends that are evident from the dataset• Collaborating with AIG early leadership employees across the globe to generate a business proposal/case study to present to AIG executive leadership. Show less • Provide medical and financial risk assessments on applications for individual life insurance applications up to $1.5 million• Examine, comprehend, and summarize medical information including exams, labs, and attending physician statements• Analyze and implement internal life underwriting guidelines into case assessments paying close attention to co-morbidities• Adapt underwriting practices in response to dynamic environmental stressors based on current medical research• Effectively communicate underwriting decisions and maintain positive relationships with Brokerage General Agents• Independently manage transactions through internal software systems and ensure regulatory compliance Show less

  • Claims Business Analyst

    Oct 2020 - Nov 2021

  • Associate Underwriter

    Aug 2019 - Sept 2020
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  Sap

  Nov 2021 - now

  • Senior Integration Consultant

    Mar 2025 - now

  • Supplier Integration Specialist

    Nov 2021 - Mar 2025