Susmita Banerjee

Experience

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  EMedia Services

  Jan 2004 - Apr 2005

  Information Technology (Student Assistant)

  Administer all virtual courseware including the Blackboard Learning System used for UAA Distance Learning Train faculty, staff, and students with computer software, multimedia, and various technologies in distance learning applications Oversee delivery of modules for faculty/staff/student development and training Serve as a developer with faculty in developing inter- and intra- disciplinary electronic learning environments Support faculty development of web pages for distance learning delivery and assists office staff with web developmentTechnologies used: Flash, Photoshop, Fireworks, Captivate, Robodemo, Robohelp, Coldfusion, JavaScript, HTML, XML, CSS Show less

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  Alaska Housing Finance Corporation

  May 2005 - Oct 2005

  Programmer Analyst II

  Team member for project which brought multiple clerical duties to online systems increasing efficiency and quality of mortgage services. Responsible for development of backend architecture services and framework, (i.e., UI, Data access, logging, security service, etc.). Responsibilities also include developing and integrating new J2EE, XML, and database technologies; create test scripts and associated Java documentation for all modules. Develop components of a large team based intranet and public website using Rational Developer and WebSphere Software V6.0. Develop on-line demos for software training.Technologies used: Java J2EE, Rational Software developer, DB2, Flash, Photoshop, Fireworks, HTML, JavaScript, XML, SQL query Show less

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  ProCogs

  May 2006 - Aug 2023

  Founder

  Led UI/UX design and development of websites for various clients, focusing on user-centered design principles to enhance user experience, accessibility, and conversion rates.Built and managed a successful web consulting and design business, delivering e-commerce management, web design, and Salesforce integration services to startups and established companies.Executed projects across the development lifecycle with a deep understanding of usability, design

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  Citigroup

  Oct 2007 - Jun 2014

  Delivered expert consulting in curriculum development and instructional design, driving quality assurance and product development initiatives.Designed and developed dynamic, interactive sales demos and marketing materials using Adobe Captivate, Storyline, and Flash, significantly enhancing sales team performance. Developed and Maintain interactive sales demo using Captivate, Flash and XML for various Citi's application as a vendor for Elliassen. Responsible for edit/mask various graphic.

  • Instructor/AVP

    Mar 2008 - Jun 2014

  • eLearning Developer

    Oct 2007 - Feb 2008
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  Citigroup

  Sept 2014 - now

  Instructional Designer - Vice President

  Spearheaded the development and implementation of interactive training curricula and resources, leveraging eLearning tools like Storyline, Rise, Captivate, and DominKnow to create immersive learning experiences.Managed the Organization's Town Halls (~1000 employees), overseeing event logistics, content creation, and communication strategies to ensure seamless execution and strong employee engagement.Created and maintained a SharePoint site that serves as a central hub for resources, communications, and collaboration across teams, significantly improving organizational efficiency. Designed the site's UI/UX to ensure intuitive navigation and accessibility for users.Develop branded email templates and communication materials for training and organizational announcements, ensuring consistency in visual design and branding across all platforms.Collaborated with cross-functional teams and subject matter experts to ensure content accuracy for a global audience with diverse needs Show less