Kundan Patel

Experience

• 

  Shayona International

  Sept 2021 - Aug 2023

  Founder & E-commerce Business Owner

  • Launched and led Shayona International, a fashion-focused e-commerce business, driving sales acrossmultiple platforms including Amazon, Flipkart, AJio, and the company’s website.• Specialized in selling textile products, leveraging in-depth industry knowledge to expand marketpresence and revenue.• Implemented effective SEO strategies, optimizing the company’s digital presence and improving onlinesearch rankings. Spearheaded digital marketing efforts, including social media management, contentcreation, and targeted campaigns to boost brand visibility. Show less

• 

  ICICI Bank

  Nov 2022 - Jul 2023

  Credit Card Sales Executive

  Managed customer inquiries and provided tailored financial solutions to enhance customersatisfaction.• Processed transactions and assisted clients with account management, ensuring accuracy andcompliance.• Collaborated with teams to streamline banking services and improve customer retention.

• 

  Amazon

  Sept 2023 - now

  Fulfillment Center Associate

  Trained in damage protection tools (DPT) to manage and assess damaged products.Decisive in determining whether to donate, resell, or discard products.Led IXD operations, overseeing inbound freight and distribution to fulfillment centers.Collaborated with teams to optimize workflows and ensure efficient product transfers.Coordinated with transportation teams to resolve driver, trailer, and load issues.Escalated barriers and worked with leadership to ensure safety and performance Show less