Tan Nguyen

Experience

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  Laurie’s Carpet Care Pty Ltd (Private individual business)

  Nov 2009 - Nov 2010

  Carpet Care – Sole trader

  Professional Accomplishments:• Spearheaded carpet installations, restoration, and cleaning projects for prestigious Government buildings, nursing homes, hotels, hospitals, and residential properties.• Achieved high client satisfaction by delivering top-quality carpet fixing, laying, and cleaning services, ensuring immaculate and aesthetically pleasing results.• Led flood restoration projects, efficiently mitigating damage and salvaging carpets, thus minimizing potential losses for clients.• Demonstrated expertise in tile cleaning, upholstery restoration, and drape cleaning, contributing to the renewal and maintenance of various surfaces and fabrics. Show less

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  Bertocchi Smallgoods

  Jan 2011 - Sept 2012

  Forklift Operator

  Professional Accomplishments:• Safely and accurately handled pallets in a challenging freezer environment (-20°C) using Crown-double deep and high-reach trucks.• Achieved high levels of accuracy and efficiency in order fulfillment through proficient RF picking.• Contributed to optimized warehouse operations by efficiently replenishing and packing products for dispatch.• Facilitated on-time deliveries to customers by ensuring seamless loading and unloading of trucks.

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  Toll Group

  Oct 2012 - Apr 2015

  Forklift Operator

  Professional Accomplishments:• Improved stock accuracy through thorough stock audits.• Ensured timely and accurate order fulfillment by demonstrating precision in full pallet picking using high-reach forklifts and RF scanners.• Optimized warehouse organization and minimized delays by efficiently handling RF and manual pallet put away, replenishment, and picking.• Expedited order processing and enhanced workflow efficiency through operating sorting machines.

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  Colour Fusion

  Apr 2015 - Aug 2017

  Administrator

  Professional Accomplishments:• Delivered top-notch customer service, managing client inquiries and maintaining strong client relationships.• Maintained accurate and efficient stock control, ensuring seamless daily operations of the stock system.• Played a key role in process optimization, contributing to enhanced workflow efficiency and productivity.

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  NewCold

  Aug 2017 - May 2024

  Multi Skilled Associate

  Professional Accomplishments:• Streamlined warehouse operations by taking on the role of Assistant Manager, optimizing inbound containers receiving and outbound coordination processes.• Demonstrated proficiency in handling Material Handling Equipment (MHE) in a challenging freezer environment (-22°C to -25°C) while ensuring safety and efficiency.• Successfully operated the Warehouse Management System such as MLS and GLA as an Assistant Superuser, contributing to improved inventory accuracy and real-time tracking.• Implemented a proactive stock control system, leading to a significant reduction in inventory discrepancies and stockouts.• Provided vital IT support to the team, leveraging expertise in IT-related matters to facilitate smooth and efficient everyday operations.• Elevated customer satisfaction levels through exceptional customer service, promptly resolving inquiries and concerns to meet and exceed customer expectations. Show less