Ashish Kamdar

Experience

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  Cognizant

  Aug 2004 - Dec 2007

  Associate - Projects

  The project involved the transformation of its Enterprise Claims Management system. The project was divided into several groups: Point of Sales Web Applications, Middle office layer, and Mortgage Underwriting application. The project aimed at having a standard loan origination platform for all mortgage lending channels and products. It provided clear ownership of data, centralized calculations, validations, products, pricing, fees, and security.Responsibilities:• Financial data analysis and verification• Online mortgage loan underwriting and verification• Requirement understanding from client• Knowledge transfer to offshore team• Project Plan and Test Plan preparation• Release Metrics preparation• Post Release verification and sign-off• Resource and Time Capacity planning• Risk Management• Responsible for documentation and knowledge transfer (client specifications, domain expertise and agile processes) to offshore team• Test management, UML / Use Case design, test execution and reviews• Client reporting and delivery, including requirement traceability matrix preparation• Assisted CMM quality auditors• Led user acceptance and usability testing• Analysis and verification of client’s proprietary financial services applications and incremental integration of its group of websites in order to generate more revenues by improving the process turnaround time. Show less

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  Bournemouth University

  Aug 2009 - Mar 2010

  Project Manager for Knowledge Transfer Partnership

  In this position, I spearheaded the implementation of a new e-business app with a restructured sales, marketing and pricing strategy. I designed Sales process toolkits, performed requirements gathering with client and external market research groups. I coordinated maintenance of product catalogs that complements the client's Order Management process in Salesfore. I also conducted technology evaluation and cost-benefit analysis to manage risk. I monitored quality assurance, user interfaces, and usability tests. Finally, I managed digital assets and dynamically updated seasonal catalogs, product descriptions and specifications to support the configure, price and quote (CPQ) Order Management process in Salesforce. My key achievements include: I managed designated customer accounts for multifaceted engineering issues; effectively worked onsite with customers on qualification, configuration, and repair. I redesigned the Sales process and developed a custom digital presentation and reporting methodology comprised of business intelligence process modeling and iterative inspection and adaptation measurements, resulting in a 10% increase in productivity. I successfully achieved organizational KPIs. I designed workflows and implemented the planned approval stages, and reviews at each major development stage.Technology Stack - Salesforce and Adobe platform Show less

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  Synechron

  Jun 2010 - Aug 2019

  Associate Principal

  In this role, I led the implementation of a new turnkey enterprise CRM platform. I assessed current procedures to align areas of improvements with Salesforce, Adobe and Pega tool solutions. I collaborated with cross-functional teams of business operation managers and sales executives to draft business requirements, reports, and specs. I also worked with the clients to develop product reports, backlogs, user stories, user journeys and sequence diagrams for the insurance sales and service claim entitlement engine. I created a project plan comprised of project scoping, budgeting, business accounting and resource planning and oversaw implementation. I established a sales and support process strategy with business rules, data requirements, field values, and user flows. I defined work objects and customer relation flows to document business interactions, claim entitlement, and fulfillment outcomes. I coordinated user training sessions and client walkthroughs. I managed client’s online marketing and advertising campaigns, designed workflows and evaluated results, forecasting trends based on data. Finally, I provided key updates to stakeholders, product owners, and management committees. My key achievements include: I re-engineered Sales and Service processes using new and existing process maps and reports. I drove product sales by implementing up-selling and cross-selling techniques via analytics and social media. I assumed Salesforce Admin, Sales Cloud and Service Cloud consultant role performing A/B testing and content management. I designed a business intelligence logic and web services layer in Salesforce and PRPC to integrate the web components with the data architecture. I created an improved user experience by enhancing product capabilities on a responsive design. I spearheaded the creation of high-level reporting workflows, rule sets, decisions and activity rules using Salesforce. Show less

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  Walmart Global Tech

  Aug 2019 - now

  Senior Product/ Staff Program Manager (Tech)

  Currently managing a portfolio of enterprise programs spearheading the POS - Front End NextGen products that drive Walmart's store technology.Highlights:1. Delivered a Mobile POS solution to Walmart chain (Checkout with me 2.0)2. Strategized a proof of tech to deliver a multi-app integrated POS solution for Walmart's Outlying Registers on Android and iOS.3. Delivered a brand new Mobile Scan & Go POS solution on the customer's phone as a part of W+ membership's premium benefit.4. Pilot launch of a next gen Staffed Lane and SCO solution that will transform Walmart's checkout landscape in the coming years. Show less