Kwok Jack

Kwok Jack

Customer Care Agent

Followers of Kwok Jack160 followers
location of Kwok JackRichmond, British Columbia, Canada

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  • Timeline

  • About me

    Identity Specialist at WorkSafeBC

  • Education

    • Simon Fraser University

      1999 - 2003
      Bachelor of Arts (BA) Design and Visual Communications, General
  • Experience

    • RBC

      Jun 2003 - Jun 2006
      Customer Care Agent
    • WorkSafeBC

      Jun 2006 - now

      In the IT Security Operational team playing the Security Analyst role - manage access to systems & applications; perform analysis to enable automation, streamline processes, where applicable; involvement in projects is also part of the game; ensure CIA is maintained at all time. In the IT Security Operation Team playing the file shares administrator role.

      • Identity Specialist II

        Aug 2021 - now
      • Security Analyst

        Oct 2017 - Aug 2021
      • Business Support Analyst III

        Feb 2012 - Oct 2017
      • Technical Specialist

        Jan 2010 - Feb 2012
      • Jr. Technical Specialist

        Jan 2007 - Dec 2009
      • Claims Client Service Representative

        Sept 2007 - Dec 2007
      • Claims Inquiry Call Center Operator

        Jun 2006 - Sept 2007
  • Licenses & Certifications

    • Systems Security Certified Practitioner (SSCP)

      ISC2
      Jul 2018
      View certificate certificate
    • TOGAF 9 Certified

      The Open Group
      Apr 2015
    • Apple Certfied Support Professional 10.6

      Prometric
      May 2011
    • Azure Security Engineer Associate

      Microsoft
      Jun 2022
      View certificate certificate
    • Apple Certified Support Professional 10.7

      Prometric
      Jan 2012