Landon Scott

Experience

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  America First Credit Union

  Dec 2015 - Aug 2018

  - Responsible for supervising and assisting 60+ customer service representatives and helping them problem solve complex situations for members and their financial transactions. - Responsible for assisting all employees of the credit union with their Mobile and Online Banking and troubleshooting solutions for them. - Assisted members in their online and mobile banking questions. Also, assisted them in their financial questions and transactions.

  • IT Helpdesk Technician

    May 2018 - Aug 2018

  • Customer Service Supervisor/E-Support

    May 2017 - May 2018

  • Customer Service Representative

    Dec 2015 - May 2017
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  Weber State University

  Aug 2018 - Dec 2019

  Business Statistics Tutor
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  Datafy

  Jan 2020 - May 2020

  Database Management and Reporting Intern

  ** Formerly See Source

• 

  Wasatch Energy Group

  Jun 2021 - Jul 2021

  Energy Billing Software Project Management – Internship

  -Held weekly status meetings with outside project manager to keep the project moving forward. -Assisted in integrating additional API connections with different solar manufactures to allow the software to work with multiple hardware manufactures. -Managed testing and QA to ensure that the software functions correctly.-Reported to the VP of Development to make sure the software will work on all future development projects. -Reported to VP of asset management to make sure that the project meets reporting requirements.-Created a user guide for the current billing system and billing software. Show less

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  Wasatch Energy Group

  Apr 2022 - now

  Energy Billing Specialist

  - Oversee the development and implementation of software solutions, acting as a Scrum Master/Product Manager to ensure timely delivery and functionality.- Manage Solar Renewable Energy Credits (SRECs) by developing and implementing the SRECs system from inception to completion, including registering facilities with WREGIS, banking SRECs, coordinating with the California Energy Commission (CEC) for registration, and facilitating the sale process to ensure compliance and maximize revenue, contributing to improved efficiency and accuracy in managing renewable energy credits.- Write Python scripts to webscrape data, enhancing data collection processes for analysis and billing purposes.- Monitor and maintain the front-end interface, communicating effectively with developers to address any issues or implement enhancements.- Serve as an intermediary between tenants and management, ensuring accuracy in billing and data management processes.- Aggregate and analyze data from solar facilities to create accurate solar bills for clients. Show less