Tommy Carrano

Experience

• 

  CARVEL ICE CREAM

  May 2018 - Aug 2021

  General Employee

  Carvel gave me the basis of my work ethic. As my first job, it taught me important skills in customer service, food service, and overall responsibility. Here, I learned all the processes of food service through taking an order, making the food, and serving it to the customer in one transaction. I was responsible for memorizing over 30 specialized ice cream products, and serving hundreds of customers a day. As my town is quite diverse, I took orders in both English and Spanish. In addition to this, I made a variety of ice cream cakes, and put personalized writing on each one. Show less

• 

  Isenberg School of Management, UMass Amherst

  Sept 2021 - now

  Student

  Studying Operations & Information Management and Hospitality & Tourism Management in the Isenberg School of Management.

• 

  Sweets & More

  Dec 2021 - Nov 2023

  Co Manager

  As a co-manager at Sweets and More, I utilize both customer and food service skills to operate and manage a functioning restaurant from a dorm building with over 150 customers a night. I work on a variety of committees that cover a range of responsibilities, including purchasing, inventory management, pricing community outreach, and talent acquisition. All co-managers participate in weekly all-staff meetings, where all matters of business are discussed, and new ventures are brought up.

• 

  Ripka’s Beach Cafe

  Jun 2022 - Aug 2022

  Line Cook

  At Ripka’s, I gained valuable experience in both the front and back of the house operations. Front of house responsibilities included taking and expediting orders and making a variety of cocktails and ice cream products. As a line cook, I worked with an organized team of four others to ensure all food was prepared and sent out in a timely manner. I also gained experience in catering and worked a variety of events, from private concerts to wedding parties.

• 

  Delta Sigma Pi - Pi Rho Chapter

  Nov 2022 - now

  Brother