Rajal Patel

Experience

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  Paperchase Products Ltd

  Apr 2005 - Feb 2007

  Concession Manager

  • Full time sales assistant from April 2005-May 2006• Temporary Manager from May 2006- July 2006• Manager from July 2006- February 2007• Awards received under Management: House of Fraser Award for Outstanding Performance: sales growth 2006/2007 House of Fraser Award for Top Home Concession: sales growth 2006/2007

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  Capita, Cheltenham

  Aug 2007 - Jul 2010

  Administrator
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  Ellenborough Park Cheltenham Spa

  Jan 2011 - Aug 2012

  Brasserie Supervisor

  • Ensuring customer satisfaction by providing a five star service • Floor Supervisor to up to six servers• Rota organisation and delegation of staff• Supporting staff development; training, coaching and mentoring with service procedures, system and working procedures• Cash handling and stock take• Supervising the setup, close down and running of functions and events. Meeting and greeting of guests for corporate functions, and assisting in the running of weddings and corporate functions• Qualifications obtained: WSET Level 1 Foundation in Wine: Pass, Food and Beverage Service Course: Credit• Internal Management Course Show less

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  Colesbourne Inn

  Sept 2012 - Nov 2013

  Supervisor

  • Providing excellent customer service• Staff training and development• Filing and general admin duties• Qualifications obtained: First Aid, Health and Safety, Food Safety Level 2

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  Britannia Metalwork Services Ltd

  Dec 2013 - now

  Office Manager

  Role and Responsibilities• Ensuring the smooth running of the office• Providing excellent customer service• Logistics• Assisting Directors and senior management• Coordinating meetings and travel arrangements• HR and Payroll• Updating project management systems, collating information and producing documentation for clients• Invoicing• Purchasing• Order Processing• Stock control• Quality Control• Air Brick Sales • Social Media Marketing Skills and abilities• Work under pressure in a busy office environment• Multi-task and use own initiative• Prioritise heavy work loads• Excellent problem solving skills• IT Literate in both Mac and PC Show less