Emma Barbour

Experience

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  First direct

  Sept 2001 - Feb 2006

  Mortgage Specialist
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  The Mortgage & Insurance Shop & Richard Kendall

  Feb 2006 - Jan 2008

  Mortgage Advisor

  Independent mortgage and insurance adviser, giving advice on everything from buy to let purchases to life insurance.

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  The New Homes Group

  Jan 2008 - Aug 2010

  Mortgage Advisor

  Independent mortgage advisor, covering North East/West, Lincolnshire, and midlands. Specialising in mortgages for new build properties and shared ownership and shared equity schemes. Also specialising in tailored protection plans.

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  Department for Work and Pensions (DWP)

  Aug 2010 - Jan 2014

  Skills Advisor

  I specialise in the monitoring of provision for unemployed customers, ensuring that there is adequate training and support in the local area, procuring additional support where it is identified as a need. Also managing projects on ex-offender and substance misuse around education, training and employment. I work closely with agencies, such as local probation, prisons, treatment providers etc, to ensure my full understanding of the needs of these People. I identify gaps in provision, and endeavour to not only meet needs, but also exceed them, and significantly increase the overall support, and opportunities for these harder to help people, with significant barriers to employment. I am also a Social Justice Ambassador and sit on many boards, including Reducing Re-offending and Lottery fund for fulfilling lives. Show less

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  Department for Work and Pensions (DWP)

  Jan 2015 - Oct 2016

  Deputy Partnership Manager

  Deputy Partnership Manager for Jobcentre Plus - Wakefield & 5 Towns. Working in partnership with local authorities including Police, NHS, Probation, Social Housing, Reducing Reoffending and Substance Misuse Agencies. Working together to create an improved and more streamlined service for service users, to create more opportunities for claimants and ensure the opportunities they get are meaningful and valuable. Implementing new and improved strategies and programmes across key partnership areas. Member of several boards involved in improving services throughout the area and advocating on behalf of JCP. Also providing management support to key partners and my team of skills advisers and administrators, providing motivation, mentoring and training and ensuring the adherence to strict department regulations. A Social Justice Ambassador and member of many boards, including Reducing Re-offending and Lottery fund for fulfilling lives. Show less

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  New Homes Mortgage Helpline

  Oct 2016 - Jun 2024

  Account Manager for the New Homes Group covering regions across the country. Supporting the development of new and existing business and maintaining excellent working relationships with House builder clients. Following up all business opportunities to maximise potential profits and giving support at client sales meetings. Monitoring and providing reports on market intelligence, business levels and client satisfaction. Providing first class support to clients to ensure seamless transactions and quick resolutions to any problems that may arise. Communicating new products and initiatives to existing and prospective clients and assisting in the implementation of marketing, promotional activity as well as training of clients to support in their promotion of the companies services. Providing our services with promotions and site launches. Always ensuring an excellent level of House builder satisfaction. Show less Field Sales Manager for the New Homes Group Northern region. Supporting the development of new and existing business and maintaining excellent working relationships with House builder clients. Following up all business opportunities to maximise potential profits and giving support at client sales meetings. Monitoring and providing reports on market intelligence, business levels and client satisfaction. Providing first class support to clients to ensure seamless transactions and quick resolutions to any problems that may arise. Communicating new products and initiatives to existing and prospective clients and assisting in the implementation of marketing, promotional activity as well as training of clients to support in their promotion of the companies services. Providing our services with promotions and site launches. Always ensuring an excellent level of House builder satisfaction. Show less

  • Account Manager

    Nov 2017 - Jun 2024

  • Field Sales Manager

    Oct 2016 - Oct 2017
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  313 Financial

  Sept 2024 - now

  Mortgage Advisor / Account Manager