Tamai Johnson-Conner

Experience

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  Centralized Showing Service

  Sept 2010 - Aug 2011

  Call Center Representative

  ● Handle incoming and outgoing calls, set showing preferences for real estate agents, schedule appointments, data entry.● Accomplishments include perfect scores on multiple monitored calls.

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  Tarrant County College

  Aug 2013 - Jun 2014

  Student Activities Peer Advisor

  ● Event coordinating, clerical duties, document editing, and help desk operations.

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  Cottonwood Financial

  Aug 2014 - Oct 2016

  Finance Office Manager

  ● Create shipments, files, and documents; maintain structure and organization; handle incoming and outgoing calls; preform collection calls; handle mail and email; perform data entry; order supplies and maintain inventory; hold numbers meetings; handle retraining and specify areas to improve; maintain lines of communication with chain of command; frequently handle demanding situations; daily cash operations; open and close safe daily; perform company withdrawals and deposits; maintain petty cash and banking records, handle sensitive customer records; etc.● Accomplishments include multiple pay raises and earned bonuses to date, as well as a promotion. Show less

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  BB&T

  Oct 2016 - Nov 2019

  Customer Support Specialist

  I provided financial and technical assistance to wealth clients. My focus was on troubleshooting issues, building better banking relationships and introducing the steps to financial well being to each caller. I also conducted peer assistance and training, and assisted my direct supervisor with clerical duties and procedural tasks as needed.

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  Heritage Family Eye Care

  Jan 2021 - Jan 2021

  Optometric Technician

  Short term employment for experience and shadowing opportunities in the medical field.

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  Texas Health Resources

  May 2022 - now

  Patient Care Technician-Emergency Department

  I provide ER healthcare support in emergent, quick care, diagnostic and triage areas. Trained in disaster, outbreak and emergent trauma/medical 1 and 2 scenarios.

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  Cure Allergy Clinic

  Sept 2023 - now

  Medical Assistant