Veronica Tipirig

Experience

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  LCC International University

  Apr 2008 - Apr 2011

  IT Help Desk Assistant

  ▪ Working with different software for administrating users computers▪ Solving computer issues and providing users support▪ Setting up audio/video equipment and being in charge of the university’s computer labs▪ Managing databases and coordinating weekly plans: appointments, events▪ Ensuring the information flow to staff and faculty

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  European Parliament

  Sept 2012 - Apr 2013

  - In charge of activities related to the Economic and Monetary Affairs Committee (ECON), Petitions Committee (PETI), the Delegation to the EU-Moldova Parliamentary Cooperation Committee- Preparing dossiers for delegation meetings, speeches for plenary sessions in Strasbourg- Organization of cultural events (photo exhibition, concert) in the European Parliament (EP) and arrangement of visits for groups of 25-40 visitors to the EP- Assistance and coordination of the weekly agenda of the MEP (appointments, events, travelling). Show less

  • Accredited Parliamentary Assistant

    Dec 2012 - Apr 2013

  • Intern, EPP Group

    Sept 2012 - Nov 2012
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  Euroclear

  Mar 2014 - now

  - Account management: dedicated contact for tier one clients * ensuring consistent follow up on client relationship, investigating on and taking ownership of escalated tax issues. * organizing trainings (website, taxation principles and reporting), delivering presentations at clients’ visits (due diligence, service review), leading conference-calls; - Project lead: reduction and optimization of avoidable client inquiries, update of client visit material, testing tactical tools Show less - Continuous improvement projects: mapping of internal processes, detection of gaps, proposal of solutions, testing of resulting tactical tools, implementation, process automation, Lean management, Lean Principles * Key achievements: functional development of multiple reporting and tactical tools reducing the processing time of tasks by a factor or 3 and more.- Account management: dedicated contact for tier one clients: * leading conference-calls, client visits, trainings to ensure client engagement * investigation on root-causes of tax-related issues and handling escalated cases- Coaching new-comers onsite and in Krakow- Taxation of instructions on debt securities, resolving cash exceptions and taking corrective measures, granting tax exemption to qualified beneficiaaries.- Tax risk coordinator – organizing tax risk info sessions to increase risk awareness within the team. Show less

  • Program Manager

    Nov 2018 - now

  • Tax Lead Analyst, Tax Client Service & Investigation

    Jan 2017 - Nov 2018

  • Tax Analyst, Tax Operations

    Mar 2014 - Dec 2016