Ulan Oraztayev

Experience

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  JSC “National Information Technologies”, Astana

  Jul 2007 - Mar 2008

  Senior IT Analyst

  * Managed feasibility studies on various government bodies, resulting in informed decision-making and resource allocation for strategic initiatives.* Coordinated and documented business workflow processes of key institutions such as the Supreme Court of the Republic of Kazakhstan, Prosecutor's General Office, and the Ministry of Culture and Information of the Republic of Kazakhstan, improving operational transparency and efficiency.

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  Real Estate Fund "Samruk-Kazyna" JSC

  Oct 2009 - Nov 2014

  IT Manager

  * Developed and implemented a comprehensive Project Management strategy for both new and existing ICT projects, resulting in a 25% increase in project efficiency and a 36% decrease in project delays. * Executed projects throughout their lifecycle, from initiation and concept development to engineering and submission, ensuring adherence to timelines and budget constraints.* Conducted Tender Evaluation activities, evaluating proposals from potential vendors and selecting the most suitable partners, leading to a 43% improvement in vendor selection process efficiency. Show less

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  JSC "Kazakh Academy of transport and communication"

  Nov 2014 - Jun 2015

  IT Director

  * Managed a Department of 30 IT Engineers encompassing roles such as App Support, e-Learning Developers, and IT Service specialists. Defined project scopes of activities and obtained approval for project definitions, ensuring alignment with organizational objectives.* Integrated subcontractors into the overall project program, facilitating collaboration and ensuring seamless project execution.

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  KCOI LLP

  Jun 2015 - Aug 2017

  ICT Manager

  * Coordinated ICT Service Management across the company and project teams, ensuring seamless integration and alignment of IT services with business objectives. Facilitated the development and enhancement of the relationship between IT and Business by serving as the primary liaison, fostering collaboration and understanding between the two entities.* Played a pivotal role in the delivery of application release projects, enhancement, and defect resolution, contributing expertise to Release Management activities and ensuring the successful deployment of IT solutions. Established a robust Knowledge Database and implemented a Service Desk Portal to enhance service experience, streamline support processes, and improve support escalation and resolution times, resulting in a 90% decrease in resolution times and a 98% increase in user satisfaction. Show less

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  VIST ASIA

  Sept 2017 - Feb 2018

  Business Development Director

  * Formulated strategic direction and devised business development initiatives aligned with the overall strategy, driving sustainable growth and ensuring organizational success in dynamic market conditions.

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  Baiterek National Managing Holding

  Oct 2018 - Apr 2022

  * Directed the activities of the "Digitalization Office" committee, overseeing strategic planning, project execution, and coordination of digital transformation initiatives across the organization.* Accountable for updating the IT strategy with a comprehensive roadmap spanning from 2018 to 2023, aligning technological initiatives with organizational goals and ensuring sustained growth and innovation.* Directed the internal automation of all business processes, orchestrating the seamless transition from paper-based workflows to digital systems, resulting in a 40% increase in efficiency, a 25% reduction in errors, and a 98% decrease in paper usage, promoting sustainability initiatives.* During the merger of Baiterek and KazAgro, accountable for merging IT systems across subsidiaries, resulting in optimized operations as branches reduced from 14 to 7, ensuring seamless integration and enhancing overall efficiency. Show less * Directed the internal automation of all business processes, orchestrating the seamless transition from paper-based workflows to digital systems, resulting in a 40% increase in efficiency, a 25% reduction in errors, and a 50% decrease in paper usage, promoting sustainability initiatives.* Accountable for updating the IT strategy with a comprehensive roadmap spanning from 2018 to 2023, aligning technological initiatives with organizational goals and ensuring sustained growth and innovation.* Managed the IT Department, overseeing a team of professionals, setting strategic direction, and ensuring the effective delivery of technology services to support business operations and objectives. Show less

  • Managing Director for Digitalization

    Jul 2021 - Apr 2022

  • IT Director

    Oct 2018 - Jul 2021
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  FUND FOR FINANCIAL SUPPORT OF AGRICULTURE JSC

  Jul 2021 - Dec 2021

  Board Member

  * Participation in Board of Directors (BoD) meetings, contributing strategic insights, and providing informed recommendations to drive corporate governance and decision-making processes.* Supporting digitalization initiatives by facilitating the adoption of digital tools and processes, providing technical expertise, and guiding teams through the implementation of digital solutions to improve operational efficiency and drive business growth.

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  The Grain Consortium of Kazakhstan

  Apr 2022 - Nov 2023

  Chief Information Officer

  * Initiated a new IT strategy for the company, aimed at enhancing cybersecurity, increasing system efficiency by 35%, and reducing IT costs by 20%.* Implemented CCTV surveillance and plate recognition system for elevator security, resulting in a 30% reduction in unauthorized access and a 25% improvement in incident response times.* Successfully implemented a radio network, improving communication reliability by 40% and reducing operational downtime by 20%.

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  JSC "Transtelecom"​

  Aug 2024 - now

  Executive Director