Capreesa Pilgrim, MA, PHR

Experience

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  Lowe's Companies, Inc.

  Aug 2013 - May 2023

  • Managed full cycle recruitment for 150+ annual hires including candidate sourcing, requisition management, on-site interviews, candidate feedback, and offer letter generation.• Formulated annual hiring plans based on fiscal year data, incorporating projected departmental sales, customer foot traffic, and anticipated turnover.• Established comprehensive talent acquisition analytics and reporting systems, covering metrics such as time-to-fill, source effectiveness, interview to offer ratio, and quick quits.• Utilized insights from annual employee opinion surveys to devise and execute action plans, resulting in increased survey participation and enhanced overall employee satisfaction each year.• Implemented an attendance tracking procedure to address absenteeism effectively.• Acted as a mentor for Staffing Admins across 16 stores spanning two states, providing training for newcomers, and serving as a primary point of contact for inquiries and concerns. Show less

  • Staffing Administrator

    Dec 2018 - May 2023

  • Pricing/Signage Coordinator

    Sept 2017 - Dec 2018

  • Installed Sales Coordinator

    Jan 2015 - Sept 2017

  • Head Cashier

    Aug 2013 - Jan 2015
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  Blue Diamond Growers

  May 2023 - Feb 2024

  Senior Human Resources Administrator

  • Conducted needs assessment surveys for new hires, leveraging data to redesign the company’s onboarding program and subsequently evaluated the program's effectiveness.• Spearheaded the development and implementation of an enhanced new hire onboarding program, featuring a comprehensive orientation presentation, 30-60-90 day hiring manager guidebooks, a dedicated web page for new hire tools and resources, and ongoing surveys at 30- & 90-day intervals, resulting in heightened satisfactionwith the onboarding process.• Established robust talent acquisition analytics and reporting mechanisms, encompassing time-to-fill, source effectiveness, diversity metrics, and referral program effectiveness.• Orchestrated the management of personnel records and played a key role in updating HR policies on records retention and transitioning to paperless storage, leading to significant cost savings.• Provided high-level executive support to the Chief Human Resources Officer, adeptly managing a complex calendar, coordinating meetings, optimizing daily schedules, and overseeing travel arrangements. Show less

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  Pacific Coast Supply, LLC

  Mar 2024 - now

  Human Resources Generalist

  • Oversaw HR operations for 17 locations across the Bay Area, Northern California, Nevada, Arizona, and Utah; ensuring consistent implementation of HR policies and enhancing employee satisfaction.• Managed full cycle recruitment for 60+ requisitions, resulting in a reduction in time-to-fill through efficient sourcing, screening, onboarding, and participation in job fairs.• Provided strategic guidance and actionable recommendations to managers on employee relations issues and company policies, enhancing workplace harmony.• Delivered tailored coaching and support to managers and employees on career development with a goal to increase internal promotions and satisfaction with career progression. Show less