Tony Thur, MSML, CPP®, PCI®, PSP®

Experience

• 

  Willowbrook Lanes

  Sept 2000 - Jan 2002

  Porter

  Ensured cleanliness of facility Assisted guests with minor issues with the lanesServed food and drinks to guestsAssisted the front counter with reservationsCleaned and stocked rental shoes

• 

  CEC Entertainment

  Feb 2002 - Jan 2004

  Cashier

  Maintained customer service Explained menu and service sequence to the guests Took orders correctly and efficientlySuggestively sold key itemsProcessed sales through cash register operationsPrevented child abduction by stamping customers on their way in and checking the stamps on their way out.

• 

  Legum & Norman

  Sept 2003 - Aug 2006

  Recreation Attendant

  Opened and closed facility at prescribed times Enforced the policies and procedures of the center Promoted and maintained good public relationsManaged customer service with residents Prepared and maintained attendance reports

• 

  Initial Security Services

  Sept 2004 - Aug 2006

  Security Officer

  Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

• 

  AlliedBarton Security Services

  Aug 2006 - Jul 2011

  Security Officer

  Ensured the facility is provided with high quality security services to protect people and property.Built, improved, and maintained effective relationships with both client employees and guests.Greeted guests and employees in a cheerful and welcoming manner.Answered questions and assisted guests and employees.Remained flexible to changing environments; adapted well to different situations.Patrolled the facility on foot or in a vehicle.Monitored closed circuit television systems and alarms.Reported safety concerns, security breaches and unusual circumstances both verbally and in writing.Handled security issues or emergency situations appropriately.Fully embraced security/safety training programs to enhance the ability to advance in the career. Show less

• 

  G4S

  Aug 2011 - May 2019

  Conducted foot and vehicle patrols throughout the property.Checked in guests and issued badges to visitors.Wrote daily activity logs for the client. Watch for irregular or unusual conditions that may create security concerns or safety hazards.Warn violators of rule infractions.Observe departing personnel to protect against theft of company property.Investigate and prepare reports on accidents, incidents, and suspicious activities.Provide assistance to customers, employees and visitors.Update security databases, site post orders, and security procedure manuals.

  • TSO

    Apr 2019 - May 2019

  • Senior Security Officer

    Aug 2011 - Mar 2019
• 

  RMC Events Inc.

  May 2019 - now

  Responsible for the planning, coordination, and execution of the Parking and Transportation team portfolio within the Western External Security Services to include garage operations and shuttle service operations. Serve as the assistant lead point of contact for the assigned client portfolio, working to meet/exceed their needs and expectations and developing positive, long-term relationships to include potential business development.Supply thorough communication to all staff within the scope of responsibilities including scheduling, directions, attire, and expectations. Timely responses to all staff inquiries via phone and email.Monitor and correct security officer performance and/or adherence to company policy and training while working on-site. Show less

  • Assistant Account Manager

    Dec 2022 - now

  • Senior Staff Lead Coordinator

    Jul 2022 - Dec 2022

  • Ambassador Staff Lead

    Sept 2019 - Jul 2022

  • Ambassador

    May 2019 - Sept 2019