Steffany Chihaba

Experience

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  Oakwood University

  Oct 2013 - Apr 2015

  Front Desk Supervisor

  Provided access to media equipment for students to complete education-related projects, computers, and printing. Ensured cleanliness of media lab and securing equipment.• Oversaw Front-Desk agent work and assisted with operations to ensure students satisfaction. In addition, monitored and maintained a clean and organized work area.• Created new students' profiles and practised proper billing procedures

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  Oakwood University

  Oct 2015 - Apr 2016

  Receptionist

  Answered and forwarded phone calls for the upper-level students' women's dorm, made announcements, maintained the lobby, and reported issues and messages to the resident assistants and dean.• Maintained an appropriate office atmosphere. Managed typing, filing, and other clerical tasks as assigned.• Answered and responded to telephone inquiries

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  Oakwood University

  Sept 2016 - May 2018

  Resident Assistant

  Assisted the dean of the first-year students' women's dorm and 13 other staff members in managing the general living environment for residents. Mediated and provided conflict resolution in a professional and timely manner. Worked with Head Resident Educators to point out areas of improvement within Residence Life.• Interacted and connected with residents from various backgrounds to adjust well to new living environments and classes.• Provided guidance and accountability through the student conduct process Show less

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  Ross Stores, Inc.

  Oct 2018 - Dec 2018

  Retail Associate

  Maintained respective departments and efficiently processed purchases during the high-volume Christmas season. Welcomed customers and provided them with answers to their questions.• Handled returns of merchandise. Teamed up with co-workers to ensure proper customer service. Built productive trust relationships with customers. Complied with inventory control procedures. Remained knowledgeable on products offered and discussed available options. Processed point of sale purchases.

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  Ross Stores, Inc.

  Nov 2020 - Feb 2021

  Retail Associate

  Participated in physical inventory counts every time. Asked open-ended questions to assess customers' needs. During the high-volume Christmas season, marked-down products and quickly processed the purchases. Excelled in multiple sales departments learning valuable problem solving and troubleshooting skills. Responded to patient concerns and questions.• Received insight into business finances, operations, and planning working in the front office.• Maintained cleanliness and presentation of stockroom and production floor. Learned referenced and applied product knowledge information Show less

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  Glen Oaks Hospital

  Feb 2021 - Oct 2021

  Dietary Aide

  Prepared meals in a 54 bedded mental health facility as directed by the supervisor, following planned menus, set timetables, resident preferences, and hygienic directions. Accurately marked and dated goods according to rules. Assisted the hospital dietician with meal modifications for particular diets for lactose intolerance, IBS, heart problems, and gluten sensitivity. Cheerfully cleaned kitchen floors, equipment, ovens, and countertops to ensure the highest levels of hygiene.• Performed defined work routines using various dietary utensils, supplies, and equipment assigned by the Dietary Manager.• Demonstrated a commitment to quality processes and the philosophy of continuous improvement. Show less

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  Magnum Opus Staffing

  Oct 2021 - now

  Sales And Marketing Specialist

  Used the passion for customer service and knowledge of technology to build quality relationships with consumers at retail. Engaged and excited customers by showing them how the right products can enrich their lives. Shared observations, concerns, and potential solutions: what works well, what could work better. Utilized sales and telemarketing techniques designed to increase the institution's brand. Increased public awareness of the organization through securing publicity through articles, press releases, webinars, and social media. Show less

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  Scribe-X

  May 2022 - now

  Medical Scribe