Experience

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  Computer citi

  Nov 2020 - Dec 2022

  Crypto Mining Operations:Operated and configured mining devices for cryptocurrency mining, optimizing system performance for maximum efficiency.Financial Tracking:Monitored and recorded weekly profits and losses based on mined and earned cryptocurrencies.Engineering and Assembly:Designed and assembled frames for ASIC miners and GPUs (e.g., 3090s, 3080s, 3070s) to ensure maximum compatibility and cooling.Strategic Presentation and Sales:Proposed new crypto mining strategies to management and potential customers, managing orders and investment setups for interested clients. Show less Customer Support:Answered phone calls to assist customers with troubleshooting issues and provided education on resolving problems with newly built machines.Addressed customer concerns related to scams or hacking incidents, offering guidance and support.In-Person Assistance:Welcomed customers to the store, ensuring a calm and reassuring atmosphere while addressing their technical issues.Maintained a commitment to guiding customers through problem resolution, regardless of complexity or stress.Technical Problem Solving:Resolved a wide range of issues, including data recovery, computer diagnostics, and other hardware or software malfunctions. Show less

  • crypto mining analyst/technician

    Nov 2020 - Dec 2022

  • Computer Technical Specialist

    Nov 2020 - Aug 2022
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  Arktech services

  Aug 2022 - Dec 2022

  Field service network engineer

  Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.Maximized network availability and performance by monitoring, troubleshooting, resolving outages and scheduling upgrades.Implemented, tested, validated and maintained networking services according to solution designs.Evaluated existing networks and systems for potential weaknesses to support intrusion prevention measures.

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  Chi

  Dec 2022 - May 2023

  Information technology project manager - tpm

  Project Management:Created project plans with established timelines, assigned tasks to appropriate teams, and managed workflow throughout construction phases.Outlined detailed work plans, assessed available resources, and determined project timelines.Provided strong program leadership to enhance development and drive continuous improvement in project delivery processes.Data Analysis:Used Excel to clean and review data within project scope, creating accurate representations to meet leadership and company needs.IT Administration:Regularly utilized Active Directory to add and modify user accounts and manage access.Healthcare Infrastructure Support:Worked in multiple St. Franciscan hospitals and clinics across the Pacific Northwest, including St. Francis, St. Anne’s, St. Joseph, St. Anthony, St. Elizabeth, St. Clare’s, St. Michael’s, Mercy Health (Roseburg, OR), and other CHI-affiliated clinics.Collaboration and Coordination:Coordinated and scheduled site walkthroughs with department heads and directors to ensure alignment and clarity on project goals. Show less

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  Dignity health

  May 2023 - now

  Tool Development:Created and implemented tools for unified communications projects, including activation, networking, and third-party vendor integration.Utilized programming languages such as Java, HTML, Python, CSS, Django, and Bootstrap frameworks for tool development.Collaboration and Testing:Collaborated with Senior Solutions Architect to address bug fixes and conduct unit testing.Reviewed end-user requests for workflow changes or modifications to ensure optimal solutions.Zoom Administration and Development:Managed Zoom administration and developed applications leveraging the Zoom development platform.Built applications to perform REST API calls, retrieving data such as user emails, device registration status, and regional locations to support company solutions.Contact Center Support:Supported contact center systems, including UCCE, UCCX, ZCC, and PECC.Assessed legacy contact center infrastructure systems to identify stakeholder and user needs for integrating a Zoom Contact Center omnichannel platform. Show less Data Analytics:Generated reports and analyzed key performance and operational metrics to support decision-making.Monitored process efficiencies and identified data integrity exceptions through detailed data analysis.Business Collaboration:Partnered with internal teams to understand evolving business needs and strategies.Built and maintained strong relationships with teams, vendors, and contractors to ensure project success.System Integration:Assisted in integrating internal and external data tools and products, ensuring stability and system performance.Project Management:Created project plans with clear timelines, assigned tasks to appropriate teams, and managed workflow to meet objectives. Show less

  • Unified Communications Automation And Application Development

    Sept 2023 - now

  • Unified Communications Voice Engineer (Promotion)

    May 2023 - now