Bhargav Thakker

Experience

• 

  Global Education Network Infotech

  Sept 2004 - Aug 2006

  Software Engineer

  Java Developer for educational software products.

• 

  IBM

  Aug 2006 - Oct 2011

  Team Lead - IBM WebSphere Portal & WCM L2 Support

  • Take ownership product specific (IBM WebSphere Portal server \ Web Content Management) PMRs submitted by IBM customers based in AP and EMEA region and help to resolve the issues well within defined SLA.• Committed to achieve the highest level of customer satisfaction in the industry, with quality focused programs designed to provide services that enhance and maximize the use of IBM products

• 

  Citi

  Oct 2011 - Aug 2014

  Project Lead - DevOps and Middleware Admin

  • Take lead role for building end to end middleware Infrastructure for various banking application on NON-PROD and PROD environments on distributed platforms. • Closely work with Infrastructure architect and application development team to validate the infrastructure components for critical internet and intranet (digital) banking applications.• Design automation solutions with BMC Bladelogic, Unix shell and WebSphere jython scripts to perform complex jobs like collection of middleware versions, Web SSL tracker ,Configuration management , application backup etc.. • Implement important monitoring solutions to ensure middleware services are highly available with minimal downtime. Show less

• 

  TD

  Sept 2014 - Mar 2021

  • Deliver and manage Cloud Infrastructure and Platform services on Microsoft Azure and Openstack.• Provide technical support for critical incidents, coordinate with various infrastructure and devops support teams, contribute to troubleshoot and restore cloud infrastructure, middleware and platform services well within defined SLA.• Get involved in various cloud migration projects, help application and DevOps teams to provision cloud resources via Azure portal and PowerShell.• Automate the repeating tasks with scripting (python, Unix shell, SaltStack) to ease the day to day job, increase productivity and reduce human errors. Show less

  • Sr. Cloud Operations Specialist

    Feb 2017 - Mar 2021

  • Sr. Application Infrastructure Support

    Sept 2014 - Jan 2017
• 

  Axis Bank

  Mar 2021 - now

  Production Assurance Head - Digital Channels - Mobile & Internet Banking Production Assurance Lead - Digital Channels - Mobile and Internet Banking

  • Vice President - Production Assurance Head

    Dec 2022 - now

  • Deputy Vice President

    Mar 2021 - Dec 2022