Jake Ham

Experience

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  Whirlpool Corporation

  Jan 2003 - Jan 2004

  Team Lead
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  United States Air Force

  Jun 2003 - Sept 2003

  In-Flight Refueling
• 

  Marsh McLennan

  Oct 2004 - Jun 2008

  Customer Service Representative III
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  Marsh McLennan

  Oct 2008 - Jul 2010

  Insurance Assistant III
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  Businessolver

  Jul 2010 - Dec 2012

  -Client Service Manager/Project Manager for 29+ clients in the Texas school district-Provide guidance and best practices for business decisions for benefit enrollments-Main point of contact in all matters related to client concerns and needs-Build and strengthen client relationships to achieve long-term partnerships -Meet regularly with other team members to discuss progress and find new ways to improve business-Generate progress reports for clients and senior leaders within the organization-Proven track record of meeting or exceeding quotas and receiving positive customer feedback-Excellent organizational skills and attention to detail-Strong written and verbal communication skills Show less -Build web based enrollment sites for clients to enroll members/employees in health and voluntary benefits-Analyze and identify system problems, and develop and implement appropriate solutions-Design systems and conduct testing to evaluate results-Coordinate with managers and IT staff members within the organization-Train end users in how to use systems, and write instructions when necessary-Analytical mindset and ability to approach challenges creatively-Strong written and verbal communication skills Show less

  • Client Service Manager

    Oct 2011 - Dec 2012

  • Systems Analyst

    Jul 2010 - Dec 2012
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  Wellmark Blue Cross and Blue Shield

  Dec 2012 - Mar 2013

  Consultant in Healthcare Reform

  Health Care Reform - Private Insurance Exchanges

• 

  Voya Financial

  May 2013 - Jul 2014

  Business Analyst

  -Develop system project requirements and functional requirements for new and on-going projects.-Interact with operations to ensure they are being represented in a professional fashion.-Keep project timelines on point and in-scope.-Strong written and verbal communication skills-Facilitate meetings between multiple departments

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  RE/MAX Concepts

  Aug 2013 - Dec 2014

  Realtor

  -Assist clients with finding their new place to call, "Home"-Innovative producer with a strong focus on financial analysis, digital marketing, and advertising-Proven and Demonstrated success executing complex transactions all while providing outstanding service-Recognized for maximizing performance by implementing procedures and sales tactics using market trends and personal relationships.-Provided over 50% of our brokerage/teams yearly sales

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  Smart Avenue

  Jan 2015 - now

  Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best termsDetermining clients’ needs and financials abilities to propose solutions that suit themPerforming comparative market analysis to estimate properties’ value

  • Broker

    May 2017 - now

  • Realtor

    Jan 2015 - Apr 2017