Pankaj Nayak

Experience

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  Aress Software

  Apr 2008 - Oct 2016

  Sr Linux System Administrator

  • Managing websites on the shared and Dedicated servers. • Trouble shooting problems related to apache, FTP, DNS, Mail servers, Restarting & configuring web services such as http, ftp, SMTP etc. • Installing, tuning, troubleshooting and patching of Red Hat Enterprise Linux servers. • Installation, configuration, and maintenance of cPanel servers, application servers, and database server on Linux servers. • NFS management, take care of user accounts/groups, setting up of NFS environment. • Managing DiskSpace related issues on shared and dedicated server’s • Disk Management: LVM, Multipath • Correcting and updating of server related configuration files. • Handling client issues via LiveChat, Tickets and Phone • Monitoring server’s through Nagios, Uptime • Trouble shooting Hosting, scripting related issues. • Managing package install/upgrades using YUM and RPM. • Managing client’s SSL certificate via ENOM and GeoTrust • Installing/Renewing SSL certificates on Linux and Windows server’s • Performing scheduled patching activity on both Linux and Windows server’s • Server Monitoring and load balancing. • Migration of hosting accounts from Linux to Linux, Windows to Windows, Linux to Windows and vice-a-versa. • Troubleshooting Post migration issues Show less

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  Pivotree

  Oct 2016 - Feb 2024

  Senior Application Engineer

  • Work on the Work orders/Tasks, Service Request and Incidents that are escalated by service desk or L2. • Work on internal projects that are assigned like application patching, weblogic patching, deployment activity and day to day tasks like rolling restarts, heap dumps and thread dumps• Password rotation for DB schema users connecting to jboss, weblogic. • Strong experience in System Administration, Installation, Upgrading OS Patches, Kernel updates, Performance Monitoring and Fine-tuning on Red Hat Linux Systems.• Troubleshooting system reboot issues during patching/upgrades.• Disk Management using LVM• Create and approve RFC, SME the submitted RFC, Initiate CAB meetings. • Troubleshoot application related CPU/Memory/Disk usage issues. • Documenting and configuring one click JVM management jobs to easy the process and manage everything from one single console. • Documenting procedures for service desk team. • Identifying recurring incidents and creating a Problem record for it. • Collaborating with other Teams to identify and resolve the Problem record. • Creating/Modifying Deployment jobs on Jenkins/Bamboo as required.• Configuring and Installing Ansible Tower• Creating and Modifying existing playbooks • Add and modify the Inventory to add/remove slave hosts• Converting daily work into ansible commands and Playbooks Show less