Michael Liu

Experience

• 

  City of Markham

  Jan 2013 - Aug 2014

  Lifeguard and Swim Instructor

  - Operated the point-of-service system and handled customer relations- Taught students ranging from 6 months to 45 years old how to swim - Monitored the safety of patrons during public swims

• 

  True North Imaging

  Jul 2013 - Jul 2013

  Co-Op Student

  - Worked as a high school summer Co-Op student at True North Imaging.- Duties included filing paperwork, copying and faxing paperwork, answering phone calls.- Shadowed a Radiologist analyzing patient charts and an Ultrasound Technician performing examinations.

• 

  Systems and Computer Engineering, Carleton University

  May 2015 - Apr 2016

  Research Assistant

  - Supported research on the effects of conductive energy weapons (CEW), specifically data analysis and improvement of the testing apparatus.- Used MATLAB script to process and analyze data.- Produced documents for Conductive Energy Weapon Test Procedure Paper.

• 

  University of Ottawa Heart Institute

  May 2016 - Dec 2016

  Research Assistant

  - Supported research in the treatment and diagnosis of atrial fibrillation.- Recorded patient data following good documentation practices.- Generated data models, performed signal analysis, and helped produce reports outlining results.

• 

  Health Canada | Santé Canada

  Jan 2017 - Apr 2017

  Assistant Scientist

  - Performed research on low-level cosmogenic radioactivity to monitor civilian radiation levels using gamma-ray spectroscopy- Used data analysis software, ROOT developed by Cern, to determine data-set correlations and created graphical representations of data- Handled liquid nitrogen according to laboratory protocols to maintain radiation detectors

• 

  National Research Council Canada / Conseil national de recherches Canada

  May 2017 - Dec 2017

  Research Assistant

  - Supported research and development in real-time biometric decoding and human state monitoring within a simulated helicopter environment.- Performed signal processing on human factors data.- Used machine learning techniques to classify data- Summarized research findings by preparing written reports, graphs, fact sheets, and tables.

• 

  Power to Change

  Aug 2019 - Jun 2020

  International Intern

  - Facilitated collaboration between team members by preparing meeting materials.- Built relationships with locals to promote positive interfaith and intercultural dialogue.- Developed marketing content such as promotional materials and advertisements for social media.

• 

  Wearable, Interactive and Mobile Technology Access Centre in Health (WIMTACH)

  May 2021 - Jul 2021

  Student Researcher

  - Assisted with prototype design of a circuit for the start-up company Noxware- Utilized, breadboards, microcontrollers, oscilloscopes, electronic components and Arduino IDE to develop prototype design

• 

  St. Joseph's Health Centre, Toronto

  Sept 2021 - Dec 2021

  Student - Clinical Engineering

  - Preventative maintenance and repair of medical devices.- Inventory of medical devices throughout the hospital.- Documenting work done on all medical devices onto an online database.

• 

  Mount Sinai Hospital (Toronto), Sinai Health

  May 2022 - Aug 2022

  Student - Biomedical Engineering

  - Perform preventative maintenance and repair broken medical devices- Assist with service calls within the hospital- Communicate with vendors regarding repair information, troubleshooting, and parts.

• 

  St. Joseph's Health Centre, Toronto

  Nov 2022 - Mar 2023

  Biomedical Engineering Technolgist
• 

  Olympus Corporation of the Americas

  Mar 2023 - now

  Field Service Specialist

  - Worked closely with customers, local sales representative and other field support personnel to provide the highest level of customer support and satisfaction.- Troubleshot, diagnosed, installed, serviced and repaired the entire line of Trumpf and Olympus medical products while performing such duties in house, over the telephone and on-site as required.- Established and maintained open lines of communication with key personnel in assigned accounts to remain current with support, repair and on going issues. (i.e. installations, upgrades, persistent problems). - Maintained accurate records to reflect the support and repair history of equipment serviced or repaired. - Submitted all necessary paperwork, including travel itineraries, trip reports, activity reports, monthly expense reports and service reports, as required, accurately and in a timely manner. - Established a communication schedule with the Field Support Manager, to exchange information on daily and weekly activities. Show less