Kelvin Bronson

Experience

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  US Army

  Mar 2010 - Mar 2013

  Integrate diverse forms of enterprise services such as configuration management, active directory, database management, e-mail, and Web portals (Microsoft SharePoint) that must operate seamlessly in support of the Army. Plans, evaluates, coordinates, and integrates automation activities at all command and organizational levels. Implements data base management systems and performs as data base administrator. Develops and provides systems documentation. Conducts and evaluates systems tests. Monitors and performs all tasks pertinent to automated systems, acquisition, life cycle development, and force modernization. Coordinated budget plans and execute the annually budget for all communication equipments. Created and managed Active Directory Organizational Units, Group Policy Objects users and groups. Designed and deployed a formal Help Desk ticketing system to insure SLA while providing accountability and reporting. Performed Root Cause Analysis (RCA) for infrastructure, network and server issues. Maintained the Microsoft Exchange Servers and resolved any issues regarding the Exchange email systems. Maintained the configurations of the operating systems on the server and resolved any issues regarding the Exchange email systems. Hands-on experience with Network Operations/Army Battle Command Systems and services interrelate in order to support the Network Operations LandWarNet mission. Designed and established SharePoint application to support over 10,000 users. Develop policies and permission throughout the SharePoint application for all users to eliminate intrusions/data abuse, to create data protections and management for all users to have access to their data without any corruptions. Manages the planning, engineering, design, implementation, integration and support of Portal and Enterprise Content Management system infrastructures and technologies. Show less Responsible for providing rapid, reliable and flexible Command and Control support to the Brigade and its elements. Manages the installation, operation, maintenance, and accountability of a Joint Network Node, High Capacity Line of Sight, and one Retransmission team; valued over $2,100,000, supporting a Brigade level organization over 8,000 personnel across multiple network environments. Plan and supervise the installation, operation and maintenance of nodal network systems which can provide wireless/wired network connectivity to 500 workstations in a tactical and strategic environment, with direct connections into the cloud (storage server). Configured and manage Cisco routing on Cisco routers such as 3700s within the environment. Configured and manage Cisco switches such C3750s within the network organization. Maintained classified / non-classified network infrastructure security. Perform great leadership, technical competence, and dedication to the mission and has significantly contributed to the development of a cohesive, mission-ready Joint Network Node Platoon in the Network Support Company. Manage 33 personnel and completed 12 projects successfully during the period. Ensure the focused training of over thirty five personnel to provide seamless network support to over 1200 secure and non-secure voice and data network users within the brigade. Show less Responsible for all aspect of automation, tactical and satellite communications systems plans and coordination to support the command’s mission architecture. Manages the installation, operation, maintenance and accountability of an AN/TSC-167 Satellite Terminal Trailer, Harris RF-7800W high capacity line of sight, Command Post Node. Established fiber connectivity for multiple organizations, established a microwave line of sight for redundant communication. Configured and manage Cisco routing on Cisco routers. Configured and manage Cisco switches within the network organization. Networking experience with TCP/IP and Routing protocol. Provided WAN infrastructure support for 10,000+ users with an emphasis on secure connectivity and reliable communication (VPN, SSL, Encryption). Maintained the Microsoft Exchange Servers and resolved any issues regarding the Exchange email systems. Prepared documentation of the various configurations in the systems, various policies and procedures. Maintained the configurations of the operating systems on the server and resolved any issues regarding the Exchange email systems. Redeveloped and employed systems to establish and support connectivity for over 1100 network users following redeployment from combat operations in Afghanistan. Implemented an effective Information Assurance (IA) training program, certifying over 20 IT professionals within the team on CompTIA Security +, Network +, A+, and Microsoft Certified Information Technology Professional (MCITP). Overall managed US Army property valued at $6.2M. Maintained classified / non-classified network infrastructure security. Performed Root Cause Analysis (RCA) for infrastructure, network and server issues. Manage 15 personnel and completed 25 projects successfully during the period. Show less

  • Information Systems Management Officer

    Jan 2012 - Mar 2013

  • Joint Network Node Officer

    Sept 2011 - Jan 2012

  • Battalion Signal Officer (S6)

    Mar 2010 - Sept 2011
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  International Business Machines Corporation

  Jan 2013 - Mar 2014

  Software Engineer L2 SVC/V7000

  Performing and enabling remote third level technical expertise of IBM Storage Virtualization SVC/V7000/SDD software, hardware, and solutions. Assist customers’ third level technical support for both Operating Systems and Virtualization such as Unix/Linux, Windows, VMware (ESXi) MS HyperV if needed. Provide technical provision, assisting clients and/or IBM field support (SSRs) using problem determination/problem source identification skills both hardware and software. Evaluate customer’s San environment, such as SVC/V7000 configuration and zoning, during performance latencies, utilizing TPC (Tivoli Storage Productivity Center), or Natives Stats to pinpoint bottlenecks and resolve slow I/O or high peaks performance issues. Review CASD logs of IBM DS8000, 5500, as well as, DS-3000, and suggest firmware level upgrades and ESM (drive enclosure upgrades) when code is down level. Utilizing IBM AOS (assist on site) to troubleshoot customers SVC and V7000 devices SAN Volume Controller), utilizing the GUI and CLI (Putty) for detail review of customer systems. Understanding of NFS shares on Linux as well as AIX servers. Strong Storage architectures or file systems for IBM / SAN / EMC / NetApp. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Utilize analytical skills and technical knowledge to solve product and network problems of moderate to high complexity on a worldwide basis. Effectively utilizes moderate to complex lab setups to recreate and solve problems, submits complete and correct defect reports in area of expertise. Proven crisis management skills and ability to handle critical customer issues/problems. Show less

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  General Dynamics Information Technology

  Dec 2014 - Feb 2015

  System Engineer

  • Load and configure baselines, train current software baselines, assist with hardware evaluations, as well as evaluations of new developed software prior to formal IV&V testing.• Assist the system specific development teams with loading of software baselines on current and future hardware.• Operate in a hybrid virtualization environment working with VMware ESXi, vCloud, and standalone systems.• Enhance existing automation environments and streamline provisioning.• Maintain and monitor hardware and infrastructure systems primarily consisting of standalone Dell servers, blade compute, Netapp storage, and Cisco networking.• Participate in cross-functional teams and help debug system issues across the infrastructure.• Assist in research, selection and implementation of virtualization and storage solutions. Show less

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  USASOC

  Feb 2015 - Feb 2018

  Information Systems Management Officer

  • Advises group commander and chief of staff on computer information systems policy, technical, and engineering matters; plans and manages the integration of hardware, software and data communications at the user interface level• Assists the engineering, installation, operation, and administration of computer systems and local area networks• Assist the government with planning, coordinating, and synchronizing activities, including developing project plans, managing project schedules, facilitating team meetings, developing client presentations, and performing system engineering and system process documentation• Integrate diverse forms of enterprise services such as configuration management, active directory, database management, e-mail, and Web portals (Microsoft SharePoint) that must operate seamlessly in support of the Army operations worldwide• Recognizes system or equipment problems and makes appropriate corrections and/or adjustments.• Troubleshoots network or facility equipment impairment and makes repairs and/or identifies need for contracted support.• Manages the planning, engineering, design, implementation, integration and support of Portal and Enterprise Content Management system infrastructures and technologies• Supervise the teams’ involvement in the evaluation and approve any recommendations of new products and technologies Show less