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Heidi Collins, PhD

Heidi Collins, PhD

Systems Analyst / Programmer

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location of Heidi Collins, PhDDenton, Texas, United States

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  • Timeline

  • About me

    Doctor of Philosophy (Ph.D.) at University of North Texas

  • Education

    • Arizona State University

      1993 - 1996
      Master of Science (MS) Decision Information Systems / Informatics

      Informatics makes connections between the work people do and technology that can support that work. The Informatics program provides an interdisciplinary experience that responds to the rapidly growing need for skilled workers who can take a problem-driven, system-level, user-oriented perspective toward information and computing, who can apply current informatics methods to address society’s needs, and who can contribute to the next generation of such systems. Informatics challenges include… Show more Informatics makes connections between the work people do and technology that can support that work. The Informatics program provides an interdisciplinary experience that responds to the rapidly growing need for skilled workers who can take a problem-driven, system-level, user-oriented perspective toward information and computing, who can apply current informatics methods to address society’s needs, and who can contribute to the next generation of such systems. Informatics challenges include designing, developing, and applying computational tools that model, aid, or automate activities within disciplines such as science, business, geography, education, entertainment, etc. Show less

    • The University of Texas at San Antonio

      1983 - 1987
      Bachelor of Business Administration (BBA) Information Systems

      School of Information graduates are prepared to enter diverse careers, including:information architecture, usability design/engineering, business research/competitive intelligence, records management, Web design, database design/management, digital records management, archives and museum management, preservation and conservation management, and medical informatics.

    • University of North Texas

      2014 - 2017
      Doctor of Philosophy (Ph.D.) Learning Technologies 4.0

      Activities and Societies: Alpha Chi Phi Kappa Phi The core of the Ph.D. program is the application of technologies within the learning process. The doctorate in Learning Technologies focuses on defining, understanding and expanding the synergy of technology and learning/instructional systems theory. Towards this end, a successful doctoral candidate will demonstrate proficiency in both process and content areas. Process proficiency refers to the skills and knowledge that graduates use in the course of being contributing scholars/practitioners;… Show more The core of the Ph.D. program is the application of technologies within the learning process. The doctorate in Learning Technologies focuses on defining, understanding and expanding the synergy of technology and learning/instructional systems theory. Towards this end, a successful doctoral candidate will demonstrate proficiency in both process and content areas. Process proficiency refers to the skills and knowledge that graduates use in the course of being contributing scholars/practitioners; whereas, content areas proficiency is the domain specific knowledge and skills which form the foundation of our discipline. Graduates of the program work as faculty, instructors, teachers, instructional designers, directors of distance education, technology coordinators, trainers, and other positions in the instructional, educational, and learning technology fields. Currently, over 50% of graduating doctoral students have taken positions at other universities. Show less

  • Experience

    • USAA

      Jan 1982 - Jan 1987
      Systems Analyst / Programmer

      Business Analyst● Implemented approved portfolio actuarial projects as a business analyst in the Actuarial department. Served as liaison between the Actuarial and Information Technology departments to complete approved projects. Resulting in: Projects being completed with high customer satisfaction.Application Development● Created data modeling applications for actuaries to simplify their jobs and improve quality and accuracy of results.● Designed, developed, and maintained multiple financial risk analysis modeling systems used to estimate trends, annuity and security schedules, actuarial tables, and project revenue and claims.● Automated several manual analysis activities and tasks were improving productivity. Show less

    • Blue Cross Blue Shield of Arizona

      Apr 1988 - Mar 1994
      Senior Systems Engineer/Actuary

      Wide Area Network (WAN) Implementation● WAN combining Actuarial, Underwriting, Financial, Marketing and Provider Services Divisions● Designed, installed and managed the integration of over 300 workstations and servers to establish the WAN over 5 campus sites for network management, security, standards, centralized support and distributed data access● Application DevelopmentAutomated 2 mission-critical systems: Bid and Renewal System and Client Reporting System that generated over $100 million dollars annuallyRating Actuary● Established an affordable medical insurance product to cover child health.● Developed a Youth Care medical insurance product for children ages 0 through 21.● The Youth Care product was filed and approved by the Arizona department of insurance in 1990. Sales from Youth Care generated $14 million dollars the first year available Show less

    • InfoIMAGE, Inc.

      Apr 1994 - Dec 2000
      Vice President Program Management

      Commercial Software Development of Enterprise Portal● Involved in the architecture, design and delivery of an enterprise portal software application into the US market● Enabled consultants with the training and skills needed to fulfill customer satisfaction requirements● Coordinated the commercial software deliver of InfoImage Freedom (Microsoft technologies based enterprise portal product) resulting in sales and associated consulting services of $20 million in revenue from 1998 through 2000Consulting Services Senior Leadership and Management● Established high-performance and profitable consulting services in the Western Region of the US● Wrote methodologies and identified tools to be used by project managers, systems engineers, field engineers and support engineers● Selected to the InfoImage Presidents Club (top 10% performers) in 1997Commercial Software Development for Lotus Notes Administration● Developed commercial software application using C++ and the Lotus Notes Application Programming Interface (API): Essential Tools for Lotus Notes and Import Quest for Lotus Notes. Essential Tools for Lotus Notes (Release 1) received an award at Lotus Sphere in 1995 Show less

    • Heidi Collins LLC

      Jan 2000 - Dec 2012
      President

      Web Marketing Expert● Website design focusing on marketing campaigns, search strategies, social media, blogs● Tracking website analysis, customer behavior and marketing results to improve website traffic and profitabilityAuthor● Why Buy the Cow? Lulu.com: 2007. Iyar, Subrah S., Cindy Gordon (ghost writer), Heidi Collins (ghost writer)● Collaboration Commerce, Boston, MA: Elsevier 2005. Collins, Heidi, Cindy Gordon, Ph.D., and Jose C. Terra, Ph.D.● Enterprise Knowledge Portals. New York, NY. AMACOM 2003. Collins, Heidi.● Corporate Portals. New York, NY. AMACOM 2001. Collins, Heidi. Show less

    • Air Products

      Jan 2001 - Dec 2004
      Director Knowledge Management

      Global IT Executive Leadership and Management● Led the Knowledge Management, Business Intelligence (SAP BI), and Information and Library Services (Federated Search) virtual 40 team members in the US and UK● Managed and led a global application development and support center team to deliver the intranet and content management (Microsoft SharePoint), enterprise portal (SAP Portal and Microsoft SharePoint)● Successfully achieved annual management by objectives, key member of the Global IT executive team managing $230 million annual budget● Successfully achieved annual management by objectives from 2001 through 2004.Knowledge Management Program and Governance Organization● Established the Knowledge Management Center of Excellence and associated program to manage knowledge assets and solutions that deliver timely, context-relevant content in order to improve decisions.● Created a Knowledge Management program and governance organization the 5 supported strategies: Enterprise Portal, Content Management, Collaboration and Communities, Business Intelligence, and Online Learning.● Generated over $100 million dollars in hard dollar benefits each year from 2002 through 2004.● Global IT Diversity Award Recipient for Global Remote Team Working in 2004Global IT Diversity Award Recipient● Executed the better remote team working initiative. Established several best practices for using technology, deepening virtual relationships, and managing meetings.● Awarded the IT Diversity Award at Air Products for Global Remote Team Working in 2004. Show less

    • Lehigh Carbon Community College

      Dec 2008 - Jan 2013
      Distance Education and Instructional Design / Adjunct Professor

      Business Information Systems / Distance Education● Teaching lecture and lab for: Systems Analysis and Design, Advanced Java Development, Management Information Systems, Introduction to Computers and Applications, and Web Conferencing● ANGEL 8 / Blackboard 9.1 System Administrator, SQL Queries and Reporting, Blackboard Engagement Management● Project manager to implement a replacement Learning Management System (LMS)● Programmer: integrated security between the LMS (ANGEL) into iTunes University passing roles and permissions (no Apple ID or password requirements) Show less

    • Texas Woman's University

      Feb 2013 - now
      Associate Director, Teaching & Learning with Technology / Adjunct Professor

      ● Develop instructional materials and programs for the purpose of learning, assist in the design of courses, and partners with faculty in learning about, becoming proficient in, and applying backward design, ADDIE, SAMR, Bloom's Taxonomy, ACE, TPACK, and PICRAT● Hires, trains, supervises, and evaluates instructional designers (employees)● Manage, coordinate, and administer professional development programs in pedagogy and learning technologies for academic units and inter-departmental initiatives● Quality assurance and test plans to continuously improve learning systems● Develop and lead projects in Quality Assurance, Universal Design, Open Educational Practices (OEP), and product evaluations through implementation.● Technologies include Canvas, Blackboard, Office 365, Google Workspace, HTML, JavaScript, Camtasia, Rise 360● Evaluated and implemented Canvas to meet current accreditation requirements and replace Blackboard as the project manager● Lead projects to implement new technologies that facilitate institutional goals for teaching and learning. Show less

  • Licenses & Certifications