Chigozirim Orji

Experience

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  Back-2-Front UK Ltd

  Nov 2013 - Jan 2015

  Catering and Waiting Staff

  Welcomed customers into the restaurants, presented menu options while letting them know of offers or specials available. Checked the quality of final servings and resolve any issues that may arise. Ensured customers are fully satisfied from when they entered the restaurant, sitting, menu decision, meal servings, checks & payments and any other inquiry. Worked with the team to ensure quality service is delivered.

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  University of the West of England

  Sept 2014 - Jul 2017

  Student Ambassador

  I initiated the use of social media to engage with new students coming to the university, as well as to assist them with settling in, housing, and transportation.During open days, I presented talks to an average of 20 potential students and their parents about flight simulation and the advantages of pursuing an engineering degree at the University of the West of England.Organized tour buses in-campus and outside campus (city) for the new students, to help them get familiar with the city.Represented the school in festivals within the country; for example, Royal Bath andWest Show. Show less

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  QualitCare Ltd

  Feb 2015 - Jan 2016

  Caregiver

  Showed compassion and general care to the elderly, which included drug administration, bathing, feeding, cleaning, health checks (pulse, temperature, weight), engaging in conversations and moving them around. Efficiently handled tools and machinery Worked with team to ensure smooth running of care homes and safety.Provided support and companionship to residents (Patients), communicated with care and was sensitive to their moods whilst maintaining professional standard. Performed administrative duties, inputting residents details on the database and updating key information. Due to the nature of the job, i showed utmost respect to residents information by being discreet. Show less

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  Primarks

  Mar 2016 - Jul 2017

  Sales Representative

  By asking customers questions and confidently offering appropriate link items, I consistently beat my sales target by more than 10%.Proactively offered exceptional service to customers and garnered thrice-in-a-row 100%mystery shopping certificate of excellence.Made fast sales by letting customers know of the offers and new stocks we have in.

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  BeNatured Studios

  Apr 2020 - Jan 2023

  Client Manager

  Listened to customer concerns and proffered solutions which resulted in a 45% boost in customer retention.Implemented techniques that resulted in a rise in sales as a result of consumer feedback, as well as an increase in brand awareness through engaging advertisements.I took the initiative and automated the company's client database to keep track of customers, which resulted in the return of 15 old clients.Identify opportunities for further sales within key clients and educate clients on the full company capability. Show less

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  TransforME Now LLC

  Oct 2023 - now

  Executive Assistant