Onkgopotse Phalatse

Experience

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  Pretoria Backpackers

  Aug 1999 - Dec 2001

  Assistant Manager

  PTA Backpackers provided accommodation and activities such as tours around South Africa for tourists from all over the globe. Job required one to be hard-working (hands on!) and not afraid of getting their hands dirty! Who is reliable, honest, people-friendly and well-spoken. Knowledge of the area is a MUST! Supervision of staff (kitchen, housekeeping and maintenance). Flexible in terms of working morning and/or night shifts, weekends and public holidays. Average of 5 to 6 working days p. weekDuties included but not limited to:- Deliver excellent customer service, at all times- Assist in keeping the hotel reception area clean and tidy, at all times- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail- Administer all reservations, cancellations and no-shows, in line with company policy- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety- Conduct regular security checks throughout the day and report any security issues to line manager- Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment- Provide reports, as required, for housekeepers and management- Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services Show less

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  Ubuntu Centre Nature's Best

  Jan 2002 - Jul 2005

  Pack-house Manager

  Nature’s Best had contracts with Woolworths, Pick ‘n Pay, Freshmark and other smaller private franchises to supply them with Organic vegetables. I was in charge of the pack-house.Duties included but not limited to:- Day to Day management of personnel scheduling to ensure proper staffing and maximize operation efficiency.- Train and supervise staff in standard operating procedures and proper use of equipment.- Oversee daily order fulfilment along with shipping and receiving of products.- Identify, analyse and resolve issues that may arise in day to day operation in a timely manner.- Consult with growers to evaluate and forecast production volume.- Monitor and maintain inventory control of raw and finished products as well as packaging materials. - Ensure the physical space in the facility is well organized.- Ensure grading, packaging, shipping specification for all customers are met. - Ensure full compliance with food safety program.- Continuous improvement of health and safety measures in all levels of the operation. Show less

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  New Age Placements Solutions

  Aug 2005 - Dec 2007

  Account Manager

  Managed the MTN and Pikitup Accounts, duties included but not limited to:- To provide full permanent & contract staff recruitment services to the client.- Build and maintain strong working relationship with client representatives- Advertise vacancies as required utilising company process- Maintain company database in relation to client contacts, candidates, vacancies and placements- Provide client with agreed reports and conduct regular review meetings.- Ensure all process are adhered to- Conduct search and select criteria- Pre-screen candidates and conduct either telephone or face to face interviews- Ensure database is kept up to date- Ensure Purchase Orders are in place and tracked for contract labour Show less

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  Afrovation

  Jan 2008 - Jul 2011

  New Business and Account Manager

  In this tenure, I acquired and managed the following clients: GSSC, City of Tshwane, CreditWorks and CIPRO (CIPC).Duties included but not limited to:- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. - Use a variety of styles to persuade or negotiate appropriately.- Present an image that mirrors that of the client.- Present new products and services and enhance existing relationships.- Work with technical staff and other internal colleagues to meet customer needs.- Arrange and participate in internal and external client debriefs.- Assist in operational needs of the office.- Keep up to date with latest employment trends and markets and report to senior management of any significant changes- Growing of existing accounts- Prospect for potential new clients and turn this into increased business.- Cold call as appropriate within our market or geographic area to ensure a robust pipeline of opportunities Show less

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  Veri5

  Aug 2011 - now

  Managing Director

  Veri5 provides background screening solutions including a comprehensive selection of verifications i.e. Qualifications, Employment References, ID Verifications, Court Document Checks, Credit Checks etc. Veri5 strives for a reputation for quality, reliability and service by providing thorough and discreet employee background screening and vetting services at a reasonable cost. Included in our service offerings are; tracing, data cleaning and data analysis.Duties included but not limited to:- New pipeline /Forecasting services- Prospect for potential new clients and turn this into increased business.- Cold call as appropriate within our market or geographic area to ensure a robust pipeline of opportunities. - Meet potential clients by growing, maintaining, and leveraging our network.- Identify potential clients, and the decision makers within the client organization.- Research and build relationships with new clients.- Set up meetings between client decision makers and company’s practice leaders/Principals.- Plan approaches and pitches. - Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.- Participate in pricing the solution/service. Show less

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  Kelly

  Mar 2014 - Aug 2016

  Business Development Manager

  To increase the profitability of the company by sourcing new Clients and business opportunities whilst ensuring that existing business is maintained.Duties included but not limited to:- Ensure that the company’s key position in the marketplace is maintained and improved. - Ensure that all Clients with substantial and potential business are visited and the company’s services are promoted. - Be aware of all opportunities for increasing the Client base and obtaining new business. - Define a Client list for Business Development purposes with consultation from the Regional Manager and respective Branch Managers. - Plan and execute a business development strategy to pre-defined Clients. - Responsible for innovative solutions to Clients in terms of business development initiatives. - Work with Regional Manager, Branch Managers and Consultants to development Clients with substantial business potential into key Clients. - Conduct frequent telesales calls to both existing and potential Clients as per agreed standards. - Conduct needs analysis with potential Clients to determine scope of business needs. - Pass leads to Sales Division for potential contracts or outsourcing opportunities that require proposals or tenders to be submitted. Show less

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  Afrovation

  Sept 2016 - now

  LMO Project Manager

  Afrovation innovated a multi benefits program for Large Membership Organizations (LMO) and Employers. My role/duties as a Project Manager include but not limited to:- Define the scope of the project in collaboration with senior management- Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project- Determine the resources (time, money, equipment, etc) required to complete the project- Develop a schedule for project completion that effectively allocates the resources to the activities- Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required- Determine the objectives and measures upon which the project will be evaluated at its completion- Execute the project according to the project plan- Develop forms and records to document project activities- Set up files to ensure that all project information is appropriately documented and secured- Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project- Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project- Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards- Write reports on the project for management and clients- Monitor and approve all budgeted project expenditures- Monitor cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly)- Ensure that all financial records for the project are up to date Show less