GOURAB SINHA

GOURAB SINHA

Business Development Executive

Followers of GOURAB SINHA2000 followers
location of GOURAB SINHAKolkata, West Bengal, India

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  • Timeline

  • About me

    Senior L2 SD-WAN Engineer at Tata Communications

  • Education

    • Bengal College of Engineering and Technology 125

      -
      Bachelor's degree Electronics and communication engineering
    • Bengal College of Engineering and Technology 125

      2011 - 2014
      Bachelor's degree Electronics and Communications Engineering
  • Experience

    • Renaissance Info Web Pvt. Ltd

      Apr 2019 - Jan 2020
      Business Development Executive

      Worked as a Business Development Executive in Renaissance Info Web Pvt Ltd. Kolkata Sec-V, From April 2019 to Jan 2020. I have succeeded in meeting my target, have given higher sales to the company. My responsibility was there, Client Handling Main tasks include online bidding, understanding the client projects, working on business development, Understanding the business & technical requirements of prospects & mapping it with the most effective solution available.Maintained customer relationship & increase revenue growth from existing accounts. Show less

    • Tata Communications

      Jan 2021 - now

      Managing all types severity cases but majorly focused on total loss / link down.Coordination with internal teams who are responsible for last mile follow-ups and at times coordinating directly with providers while on troubleshooting call.Concluding resolution with detail RFO (Reason for Outage). Managing Products such as MPLS, ILL, SDWAN.Escalation Handling, Joining Customer Bridges With Priority One Case Handling.Preparing Detailed Report for Root CauseAnalysis i.e. RCA Extremely good to managed customer in the Bridge. Show less

      • Senior L2 SD-WAN Engineer at Tata Communications

        Dec 2024 - now
      • Engineer

        Mar 2022 - Dec 2024
      • Network Engineer

        Jan 2021 - Mar 2022
  • Licenses & Certifications

    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco
      Nov 2023
    • Versa Certified SD-WAN Associate

      Versa Networks
      Dec 2022
    • ITIL® Foundation v4

      PeopleCert
      Oct 2024