Hirak Borah

Experience

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  Credence Resource Management, LLC

  May 2016 - Jan 2017

  Debt Collection,Insurance Advisor
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  Flexisales Inc.

  Jan 2017 - Aug 2017

  Sales Development Representative
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  Webinar Solutions

  Jul 2017 - Feb 2018

  Senior Business Development Executive (End to End Sales )
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  Ziff Davis

  Mar 2018 - Oct 2020

  Senior Sales Develoment Representative

  Actively and successfully manage the Appointment generation process: lead generation; credentials pitch; asking questions; appointment pitch; attend call; close, cross-selling and up-selling.• Investigate client needs by analyzing intake data, and conducting qualitative research. • Coordinating data for appointment setting. Manage and track leads in the lead database. • Handled Enterprise and Key Accounts.• Appointment setting and business development for Global IT clients by providing in-depth information about IT service portfolio to the decision makers in target accounts & finalizing business meets and assisting clients for closure.* Developing and Managing databases and reports for the projects.* Client interactions related to the progress, alterations, and status of the project & and discuss improvement strategies for the same.* Have worked on more than 60 projects with clients like Capgemini, Dell, Persistent, and other well-known IT service providers.* Market research involved the effective usage of LinkedIn, business directories like Jigsaw, Hoovers, and Zoom Info, Microsoft Excel, and also learned to work on Salesforce CRM.* Setting up meetings for the final level of the deal closing with the existing clients and the prospective clients by understanding their requirements and proposing them the right fit solution befitting all peripherals. Show less

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  SalesIntel.io

  Oct 2020 - Nov 2022

  SDR Manager

  • Managed, trained, and developed 4-7 direct reports - training them on SalesForce, Hubspot, Outreach.io, SalesIntel platform, etc perfecting their calling script, call flow, LinkedIn outreach as well as email-drafting skills• Consistently exceed quarterly and monthly KPI's, for the entirety of employment-for self as well as theteam.• Managed full-cycle sales process from lead generation to conversion through multiple sales approaches including inbound and outbound.• Recruited, trained and optimize a team of SDRs across the North American geography.• Maintained daily, weekly sales metrics and helped the team improve by understanding their performance via internal systems provided• Successfully executed new marketing and e-mail campaigns to help the business grow, despiteCOVID-19, all while working remotely.• Fostered a culture of inclusivity and being a good leader rather than a manager.• Helped the sales department by increasing revenue by 45% from contributions/demos sourced bymyself as well as the team.• Specialized in using HubSpot, SalesForce, Outreach, 8by8, etc.• Trained on SANDLER Selling Method. Show less

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  Access Global Group

  Nov 2022 - Aug 2023

  SDR Manager

  • Managed, trained, and developed 8+ direct reports - training them on SalesForce, Seamless,Salesloft, LI Sales Nav, etc perfecting their calling script, call flow, LinkedIn outreach as well as email-drafting skills.• Creating new cadences, keeping track of the open rates and reply rates, and changing subject lines and content wherever necessary.• Set targets for the SDR team, analyzed performance of SDRs and provide one-on-one coaching to SDRs •Executed operational and administrative tasks to help the SDR team perform and exceed expectations• Creating Linkedin sequences for maximum engagement in Linkedin Outreach.• Drive a high-performance, high-accountability culture to achieve and exceed sales development goals• Track sales team metrics and report data to senior leadership on a regular basis• Identify and make recommendations for improvement in the areas of process, efficiency, andproductivity• Motivate team members through creative incentives• Embody company culture and maintain high sales employee engagement Show less

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  Page Work

  Mar 2023 - now

  Founder
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  HeadSpin

  Jan 2024 - now

  Global Solutions Advisor

  HeadSpin is a data platform that integrates data-driven decisions into all aspects of testing and building products.● The world's most capable device platform to test, automate, debug and build from the user perspective: cloud hosted in many edges, on-premise edge support, and create-your-own edge device network● A pioneering media platform to test and automate voice, streaming media, camera, and expanding smart endpoints● Running 24/7 at enterprise scale