Rajeev Prasad

Experience

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  NIIT Limited

  Jan 1997 - Dec 1997

  Project Internship

  Responsible for Lab Coordination & Library Management.

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  Professional Computer Services

  Jan 1998 - Jan 2000

  MIS Executive

  Worked onsite for Schneider Electric (I) Ltd. (A fortune 500 Company). Key Deliverables1. MIS Preparation & Analysis for Management Team2. Maintaining Database System 3. Configuring & Installing Software & Hardware4. Execute Routine Backups5. Reviewing existing MIS Formats and revising them to suit various requirementsNotable Achievements - Enabled 100% Improvement in MIS System

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  Newgen Software

  Jun 2000 - Mar 2007

  Executive - Software

  Execution of Software Testing and Training for various sectors including BFSI, Telecom, etc.Notable Contributions1. Appreciated for Improvements suggested in Newgen Products Quality and MIS System.2. Handled Projects in various sector Banking & Financial Services, Insurance, Telecom, BPO/Shared Services Centre, Government etc.3. Handled Project Management of major Clients on a National Basis.

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  Writer Business Pvt. Ltd.

  Mar 2007 - now

  Project Manager

  ● Software Application - Product & Project Management ● Software Quality & Delivery Management● UAT & Sign Off Management ● Pre & Post-Sales Support Management● Vendor Management – IT & Operation ● Ops Management● Customer Relation Management - All aspects of CRM starting from RFP / RFQ level to delivery of SLA including Operations, Customer Service, Complaint & Issue Management etc.● Delivered multiple projects and clients in Telecom, Insurance and Bank vertical● Setup digitization / automated data capture unit – Writer PAN India Branches with Customer specific Hub & Spoke model Show less

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  Writer Corporation

  Mar 2007 - now

  Project Manager - DMS

  ● Pre & Post-Sales Support Management● Application - Product & Project Management ● Vendor Management – Software & Operation ● Operation Management ● Customer Relation Management - All aspects of CRM starting from RFP / RFQ level to delivery of SLA including Operations, Customer Service, Complaint & Issue Management etc.