Robert Haggart

Experience

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  University of surrey

  Sept 1999 - Sept 2003

  Bar Manager

  • Staff management of over eighty casual staff.• Responsible for delivering training on the implementation of the staff training manual.• Responsible for meeting turnover and gross percentage targets.• Working in conjunction with the events manager in ensuring events run efficiently and effectively.• Acting as a licensee for the venue.

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  Fahrenheit 55

  Sept 2003 - Sept 2005

  Bar Owner

  • Responsible for all staff recruitment.• Designing and delivering training to required members of staff.• Responsible for designing a new bar, including managing stock.• Ensured compliance with all licensing legislation, involving court visits and liaising with various external organisations.• Responsible for ensuring customer service standards were upheld.

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  DGL Services

  Sept 2005 - Sept 2015

  DGL Services provide a variety of security and training services, specialising in providing Door Supervision for the late-night leisure industry. Also operating within areas of Key Holding, Event Stewarding, Static Guarding and Door Supervision Training.Responsibilities:• Carrying out career checks for Door Supervisor applications.• Ensuring compliance with British Standards through carrying out ongoing reviews of legislation, policies and procedures.• Acting as a key contact in ensuring all the major event planning, running and communication with the Police, Local authorities and third-party suppliers is carried out effectively and efficiently.• Managing the day to day running of the office.• Responsible for oral and written background history checks to establish the suitability of applicants for door supervisor roles.• Creating and implementing crowd management plans and staff handbooks for major events.• Compiling statistics, reports and analysis to satisfy externally audited industry standards. Show less

  • Compliance Manager

    Jan 2007 - Sept 2015

  • Head Door Supervisor

    Sept 2005 - Sept 2015
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  I Love Tour

  Apr 2009 - Nov 2020

  Senior Manager

  My key responsibilities: • Member of Senior Management Team.• Staff training, discipline and orientation.• Liaising with Stakeholders, Partners and Consumers.• Ensuring brand presence, promotion and adding value. • First Aid. • Staff deployment, roles and responsibilities.

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  Gateway Security Services (UK) Ltd

  Oct 2015 - Feb 2017

  Compliance Manager

  Gateway Security Services superseded DGL Services and provided the opportunity for an expanded role. Responsibilities• Liaising with venue managers, area managers and owners formally and informally.• Monitoring, implementing and updating the Quality Management System. • Compiling and controlling venue specific paperwork including Risk Assessments. • Participating in multiple Pub Watch schemes in Surrey and Hampshire. • Updating and maintaining the Sage payroll system.

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  DHD Direct Home Delivery

  Jun 2017 - Jan 2018

  Warehouse Operative

  Direct Home Delivery offers a range of services including home delivery, storage and bespoke business services.Responsibilities:• Responsible for the checking of deliveries for any errors or damaged stock. • Filling orders for delivery to homes, businesses and other depots. • Maximising the use of available space in the warehouse and on deliveries.• Accurate logging of stock movement around the warehouse, between depots and to customers.

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  Risk Security Solutions Ltd

  May 2018 - Jun 2020

  Compliance Cosultant

  Risk Solutions BG provides a range of bespoke security services including Door Supervision, Residential Security Teams and Close Protection Operatives.Responsibilities • Ensuring that the Quality Management System is fit for purpose.• Training all levels of the company on the Quality Management System. • Data analysis of the Quality Management System. • Reporting to the Directors all financial and Quality Management System data. • Day to day running and upkeep of the head office. Achievements • Creating the company’s policies and procedures from the ground up. • Preparing the company for two externally audited standards. • Building and maintaining a financial and payroll system using Xero. • Instigating and project managing the renovation and expansion of the office space. • Designing and implementing the personnel system from recruitment to leaving, including vetting to British Standard 7858:2019. Show less

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  Moorepay

  Aug 2021 - now

  Payroll Advisor