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Fatima Ali

Fatima Ali

Customer Service Representative

Followers of Fatima Ali2000 followers
location of Fatima AliKarāchi, Sindh, Pakistan

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  • Timeline

  • About me

    Marketing Manager || Tour Operator || Customer Services Officer || Designing on CANVA || Coordinator || IT Network Engineer (Level 1 Support)

  • Education

    • Sindh Agriculture Univerity

      2005 - 2010
      BSIT (Hons) IT & Science 3.15 CGPA

      Activities and Societies: Studying, Playing games, Conversations, Presentations, Creative Works. Bachelors of Science & Information Technology in 2010, got Internship @ Wateen Telecom Ltd in 2009, got Training of Fashion Design & Interior DEsign Work in 2008, worked as SEO @ Uk base Compy in 2012,now on the way about tarinings @ APtech Computer Education.

    • Sir Syed University of Engineering & Technology (SSUET)

      2022 - 2022
      Ccna & cloud computing COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

      learing Computer networking andcloud computing

  • Experience

    • Wateen Telecom Limited

      Oct 2009 - Feb 2010
      Customer Service Representative

      WATEEN TELECOM PVT. Hyderabad, PakistanCustomer Service Representative (worked as an Internee) 01-Oct-09 to 01-Feb-2010● To work on CRM.● To log the Complaints by Using TMSNG.● To maintain the records by Using Excel data Sheet.● To maintain Daily Sales Report.● To maintain daily Stock Report.

    • Promosoft

      Feb 2012 - Nov 2014
      Office Administrator

      Manage All Office activities and doing work as SEO also

    • Milestone Adventures

      Jan 2019 - Jul 2023
      Marketing Manager & Tour Operator

    • Ibex

      Feb 2019 - Jun 2019
      After Sale Services / Analytics

      Toyota Indus Motors Company Ibex.co (contract)Customer Care Agent Feb-2019 to Mar-2019● Worked on CCM● Daily keep records of outbound calls using excel

    • The Smart School / The Educators

      Feb 2020 - Jun 2020
      Office Account Auditor

      Daily check All past days transactionsMaking record via excel and report to PrincipalAll past 3years Data has been sought out and maintain within 3months

    • Bank Alfalah Limited

      Sept 2023 - Aug 2024
      Retail Banking Officer

    • Bank Makramah Ltd

      Aug 2024 - now
      Regional Coordinator

  • Licenses & Certifications